Overview
Apothecary Group is seeking a reliable and detail-oriented Pharmacy Technician / Customer Service Representative to join our team in Commack. This role is ideal for someone who thrives in a fast-paced, patient-focused environment and is passionate about delivering exceptional service.
You will play a key role in supporting pharmacy operations while acting as a primary point of contact for patients and providers.
Key Responsibilities
- Answer incoming phone calls and respond to patient text messages in a professional and timely manner
- Provide excellent customer service and assist patients with questions regarding prescriptions and services
- Support prescription processing and workflow under the supervision of the pharmacist
- Communicate with doctors’ offices regarding prescriptions, clarifications, and refills
- Maintain accurate patient records and ensure compliance with HIPAA regulations
- Assist with general pharmacy operations and organization
Qualifications
- Previous experience as a Pharmacy Technician preferred
- Strong customer service and communication skills
- Experience with Micro Merchant pharmacy system required
- Ability to multitask and stay organized in a fast-paced environment
- High attention to detail and professionalism
What We Offer
- Competitive hourly pay ($25–$30 based on experience)
- Stable weekday schedule (no weekends)
- Supportive and team-oriented work environment
- Opportunity to grow within a rapidly expanding pharmacy group
Pay: $24.10 - $30.00 per hour
Work Location: In person
