Job Description
Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.
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Answer incoming phone calls and take customer orders accurately
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Prepare and make pizzas according to company standards
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Process cash and credit card transactions
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Deliver outstanding customer service in a fast-paced environment
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Maintain cleanliness of the work area
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Collaborate with team members to ensure smooth operations
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Handle customer inquiries and resolve issues promptly
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Assist with additional tasks as needed to support the store's operations
Qualifications
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Excellent customer service skills with a friendly and professional demeanor
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Strong communication abilities, both verbal and written
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Capability to follow directions and adhere to company policies
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Basic math skills for handling cash transactions
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Ability to multitask efficiently in a fast-paced environment
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Physical ability to lift up to 25 lbs.
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Flexibility to work weekends and holidays
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Organizational skills to manage multiple orders simultaneously
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Team-oriented mindset with a willingness to collaborate
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Empathy and patience when dealing with customer concerns
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Previous customer service experience preferred but not required
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High school diploma or equivalent (preferred)
Additional Information
All your information will be kept confidential according to EEO guidelines.
