The Care Ministry Coordinator provides comprehensive administrative, operational, scheduling, volunteer leadership, communication, and systems support for the Care Pastor and the Care & Marriage ministries. This role serves as the organizational backbone of the ministry, ensuring excellence in pastoral support, ministry programming, volunteer development, database accuracy, financial processing, and event execution across all campuses.
This is a full-time position requiring a high level of initiative, organization, relational intelligence, and spiritual maturity to support the care, marriage, and pastoral ministries of CCC.
Essential Duties and Responsibilities
Pastor & Leadership Support
- Implement assignments given by the Care Pastor related to the ministry area, demonstrating initiative and proactive follow-through.
- Manage the Care Pastor’s calendar including scheduling appointments, coordinating meetings, resolving conflicts, and sending reminders.
- Help the Care Pastor stay on schedule by monitoring meeting timing and assisting with transitions as needed.
- Coordinate Care Pastor and Care Associate schedules for meetings during office hours.
- Take detailed notes during meetings including recording decisions, assignments, and next steps.
- Receive and screen incoming calls, take clear messages, and return calls as needed.
Ministry Operations & Event Coordination
- Administer weekly and ongoing Care & Marriage ministry events.
- Coordinate with other ministries to ensure events are set up for success.
- Schedule all campus activities for care and marriage ministries.
- Maintain the master calendar for care, marriage, and all training activities.
- Coordinate curriculum, copies, signage, and supplies for all care and marriage ministry needs.
- Purchase supplies and food for ministry programming and events.
- Serve at CCC Holiday Events and Special Events (e.g., Easter, Christmas, etc.), adjusting weekly schedule as needed to avoid overtime.
Volunteer Leadership & Development
- Recruit, manage, and coordinate volunteer teams for care, marriage, POC, Rock check-in, Signup Genius, and special events.
- Maintain volunteer lists and coordinate communication between care, marriage, and care support volunteers.
- Intentionally mentor and coach volunteer team members toward increasing levels of responsibility and leadership.
- Empower volunteer Team Members by developing an Ephesians 4:12 culture in ministry areas, resulting in high levels of engagement.
- Facilitate volunteer team building and training as needed.
Communication & Web Management
- Send branded, regular communications to volunteers and attendees for all care and marriage functions, programs, and events.
- Manage communications between ministry leadership, volunteers, and participants.
- Update website content for care and marriage ministry information and programming.
Financial & Administrative Processing
- Prepare and process financial paperwork related to the ministry including Purchase Orders, Visa Reconciliation, Check Requests, etc.
- Track expenses and assist with budget awareness for care and marriage programs and events.
- Coordinate purchasing for ministry needs in alignment with CCC policies.
Database, Scheduling & Systems
- Coordinate all Rock database support functions for care, marriage, and POC needs.
- Manage POC scheduling and daily POC reminders.
- Oversee scheduling for all care and marriage activities across campuses.
- Maintain accurate records and systems to support ministry effectiveness.
General Administrative Support
- Provide administrative assistance to Care Ministry leadership and related teams.
- Complete any other assignments relating to the Care & Marriage Ministry areas.
Qualifications
- 3–5 years experience as an administrative assistant, preferably in a large church, business setting, or equivalent.
- Proficiency with scheduling systems, databases (Rock preferred), and standard office software.
Knowledge, Skills, and Abilities (KSAs)
- Demonstrated spiritual giftedness in leadership, administration, and hospitality.
- Strong organizational, communication, and relational skills.
- Ability to manage multiple priorities, maintain confidentiality, and exercise discernment.
- A heart for pastoral care, marriage ministry, and serving people with compassion and excellence.
General Staff Expectations
- Attend all required staff meetings, retreats, vision nights, and leadership gatherings.
- Be present and available on Sundays (and key services/events) before, during and after the weekend experience.
- Participate in personal spiritual development: prayer, Bible study, retreats, continuing education in creative arts and worship ministry.
- Serve as a visible leader in the church body—willing to engage with the congregation, welcome guests, and model the Compass leadership culture.
- Maintain flexibility in schedule based on ministry needs, taking into account rehearsal nights, service preparation, special events, seasonal productions.
Work Environment
- Work primarily in a professional office setting within the church building.
- The work environment includes standard office equipment and resources.
- Frequent interaction with church members, volunteers, and other staff.
- May require occasional evening or weekend work to support church events and activities.
- Can have periods of high volume, especially around holidays and special events.
Physical Demands
The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Regularly required to stand, sit, talk, hear, see, and use hands and fingers.
- Occasionally required to move about inside the office to access other employee offices or office machinery.
- Occasionally required to stoop, kneel, or crouch to operate copy machines and put away office supplies.
- Specific vision abilities required include close vision due to computer work.
- Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Disclaimer
This description reflects the current responsibilities of this position and may be updated as the ministry grows and evolves.
Pay: From $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
