Brown Insurance & Financial Services is growing, and we are looking for a driven, resilient, and team-oriented Account Representative to join our agency.
This is not a passive customer service role. We are looking for someone who can handle a fast-paced environment, work hard, communicate confidently, and genuinely help people protect what matters most.
The right person is:
Competitive but coachable
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Comfortable with goals and accountability
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Strong in conversations and relationship-building
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Gritty, dependable, and mentally tough
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Able to stay positive through rejection and busy days
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A team player who wants to grow professionally and financially
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What the Role Looks Like
On a typical day, you will:
Work 10–15 new inbound leads
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Follow up on 30–40 existing opportunities from previous days
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Handle approximately 10 incoming customer calls
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Service existing customers and solve problems
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Identify coverage gaps and uncover additional needs
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Educate customers on risks and protection options
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Build and maintain strong customer relationships
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Help customers make confident insurance decisions
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This role combines:
Sales
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Customer service
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Problem solving
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Relationship management
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Time management
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No two days are exactly the same.
What We’re Looking For
Preferred qualities:
Strong communication skills
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Ability to multitask in a fast-paced office
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Positive attitude under pressure
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Strong work ethic and follow-through
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Comfortable working toward sales goals
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Ability to learn quickly and adapt
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Organized and detail-oriented
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Insurance experience is helpful, but attitude, grit, and willingness to learn matter more.
Compensation & Growth
Base pay + commission opportunities + IRA with company match
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Growth opportunities within the agency
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Ongoing coaching and training
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Team-focused environment with accountability and support
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If you are someone who enjoys working hard, competing, helping people, and growing in a professional environment, we’d love to talk with you.
