Privately-owned, family-run business in the midst of dynamic growth seeking to hire a full time customer service and sales support professional. As a company, we seek to cultivate an atmosphere in which employees are encouraged to develop their skills, to contribute meaningfully to our changing and evolving business, and to balance their work obligations in such a way that they can also whole-heartedly participate in their communities and invest in their families. Our primary concern is that every customer we interact with perceives our single-minded focus on exceeding their expectations as we meet their unique chemical needs. We seek to build a team in whom the values of trust, safety, speed and innovation are always our driving focus. The customer service and sales support professional CORECHEM seeks to hire would be required to embody these same values. This individual would be responsible for working as a part of our customer service team to address the daily needs of our customers and would also work in coordination with the sales department to receive, follow up on, quote, and covert new leads in to continuing business.
As an organization, CORECHEM would, in turn, seek to offer this new hire:
- Training in managing the raw material demands for the business
- Education in our expansive product offering, to enable this hire to effectively manage buying decisions
- Education in the software used to manage the daily flow of purchased and arriving material
- Compensation commensurate with industry and experience to include: hourly pay (PAY RANGE: $19-$23 per hour, dependent on experience), PTO, vacation, health insurance, and retirement benefits.
This position would be ideal for an individual with:
- Problem solving and creative skills to overcome difficulties and obstacles in meeting customer’s needs
- The ability to perform under pressure and multitask between multiple important items
- Organizational and time management skills necessary to effectively manage both urgent daily tasks and longer term, ongoing projects and follow up
- The ability to absorb information and learn quickly
- Excellent communication and computer skills (spanning phone, email, and basic Microsoft Office suite software)
- Comfort with having difficult discussions with service providers, when necessary
- Strong fundamental math skills
- Preferred: experience with logistics and inventory management
Please note: CORECHEM Inc. is a DRUG FREE WORKPLACE. All employees and applicants will be required to submit to drug testing as a condition of employment and will be required to submit to the requirements of the "Tennessee Drug Free Workplace Program" (details can be found here https://www.tn.gov/content/dam/tn/workforce/documents/injuries/0800-02-12.20180506.pdf)
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Application Question(s):
- Are you able to successfully clear a background and drug screening?
Ability to Commute:
- Knoxville, TN 37918 (Required)
Ability to Relocate:
- Knoxville, TN 37918: Relocate before starting work (Required)
Work Location: In person
