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Office Specialist, Registrar's Office

Danville Area Community College -
Danville, IL

Job Details

Full-time
From $36,773 a year

Qualifications

Google Sheets
Productivity software

Full Job Description

Position Details

Position Information

Posting Number

2012497P

Position Title

Office Specialist, Registrar's Office

Position Number

2012157PD

Job Type

Regular

Accountability Objective

The Incumbent is a front-line service provider for the College and to the public on information items concerning the College. The Registrar’s Office, Office Specialist works at either the Admissions desk in the main office or the Information/Welcome Desk giving directions, creating ID’s, and assisting students using a variety of communication methods. They will process student applications and provide necessary feedback depending on each student’s education goals and circumstances. The Incumbent registers special population students for classes, following placement, prerequisites & College procedures. This includes high school and Department of Correction students and part-time undergraduate students as needed. The Incumbent assists with annual office events and reports.

Required Qualifications

Demonstrated work experience with computers, Microsoft Office competencies using Word and Excel, Google Sheets and using web browsers

Ability to work with individuals and departments to assess and reconcile work/academic situations

Excellent organizational skills, oral and written communication skills

Must be self-directed and innovative, able to assess student needs in an effort to improve the retention/success rates of students

Excellent human relations skills

Ability to multitask and work diligently under pressure

Associate Degree in Office Systems or another related field OR 2 years’ experience as an Office Specialist working in a front-line service environment

Desired Qualifications

5 years’ experience as an Office Specialist working in a front-line service environment

Experience in college Admissions/Registration, Information, and/or Records departments

Knowledge of DACC campus, classes, academic programs, website and services

Experience working with the Ellucian Colleague Student Information System

Weeks

Hours per Week

Full-Time/ Part-Time

Full Time

Minimum Compensation

$36,773.00 annually

Open Date

05/07/2026

First Consideration By

05/28/2026

Closing Date

Open Until Filled

Yes

Special Instructions Summary

Danville Area Community College

Please follow the links to access the following:

Campus Map – https://dacc.edu/campus-map
Benefit Information – https://dacc.edu/hr/employee-benefits
Part-Time Positions – Only eligible for Paid Leave according to the PLAW Act.

Essential Job Function

Essential Job Function

Provide service to students, public, and authorized personnel. This individual is the first person to greet campus visitors and must be helpful in giving directions to different areas of the campus and help students or potential students with general information.

Create and print student ID cards, following all rules and regulations regarding picture restrictions and reprints.

Input student admissions applications completing all student demographic/program information and updating files for returning students. Application sources include the college undergraduate application for domestic and international students, Corporate and Community Education registration forms, Adult Education applications, and driving registration forms.

Process class enrollment requests and any class changes as needed. Class enrollment requests include registering special population students such as the Department of Corrections and high school students via class lists from the DOC, high school class rosters, and dual credit permission forms.

Maintain student files, including applications, registration forms, and transcripts for a period of 10 years.

Process student registration for part-time undergraduate students when they meet the part-time student requirements.

Assist the Director with processing monthly enrollment reports & Degree Verification reports for National Student Clearinghouse. Verify and update student records/history for Financial Aid compliance and various third party organizations (Department of Education, Clearinghouse).

Notify students of cancellations and time changes of classes, either by mail, email, or phone. Assist students in readjustment of schedules.

Determine, process, and verify residency for all students. Verify correct residency each semester through student information system informer reports, and communicate residency policy and process with students who could claim in-district residency in-person or by phone, e-mail, or letter.

Collect, process, and maintain documentation for residency changes and tuition waivers.

Process enrollment verifications, name changes, print schedules, and provide official and unofficial transcripts.

Assist the Director with general office assistant duties such as correspondence, phone calls, ordering office supplies etc.

Assist with Job Fair, Commencement, and other campus events.

Update computer files from various reports and maintain data in the student information system for compliance with College, ICCB, Clearinghouse, Department of Education, and other agencies.

Assist all areas within the department by answering phones and emails as needed.

Assist Director with coordination of all department events.

Communicate and coordinate with area high school counselors about dual credit requirements, student registrations, student progress & grades, tuition & fees, and past due balances on student accounts. Ensure all dual credit students meet placement requirements in compliance with the ICCB Dual Credit Quality Act. Process queries for dual credit students each semester. Process schedules, bills, and instructional handouts to be emailed to dual credit students/high schools.

Ability to communicate with diverse populations, providing excellent customer service.

Assist with website updates (functions, services, and policies) for the Admissions, Registration, Information, and Records web pages.

Assist the Records, Information & Recruitment Offices as needed.

Input new student orientations into the student information system.

Creates and maintains the DACC Bus stickers for DACC Student ID Cards for a student to receive a bus discount each semester they are enrolled in.

Understand and implement all confidential information security policies: FERPA, GLBA, HIPA, Red Flag, etc.

Assume other duties and responsibilities as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

Resume

Optional Documents

Cover Letter

Transcripts 1

Letter of Recommendation 1

Position Details

Supplemental Questions

Documents Needed to Apply

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