MELD Manufacturing Corporation is seeking a highly motivated and organized Inside Sales Representative to support both existing customers and new business development efforts. This role serves as a critical link between customers, sales, and business development teams by driving customer engagement, qualifying leads, and ensuring seamless sales operations.
The ideal candidate is detail-oriented, proactive, and comfortable working in a technical, manufacturing-focused environment
1. Customer Support (Existing Customer Sales)
- Serve as the primary inside sales contact for current MELD machine customers
- Identify and pursue opportunities for additional sales (e.g., parts, upgrades, services)
- Respond to customer inquiries, provide quotes, and coordinate with internal teams to fulfill orders
- Maintain strong relationships with customers to ensure satisfaction and repeat business
- Track and manage customer activity within CRM systems
2. Inside Sales & Lead Management
- Manage inbound and outbound leads from marketing campaigns, website inquiries, and third-party sources
- Qualify leads based on defined criteria and assess potential fit for MELD solutions
- Schedule and coordinate introductory calls or meetings for Business Development staff
- Maintain accurate records of lead status, communications, and pipeline activity
- Collaborate with Business Development and Marketing teams to refine lead qualification processes
3. Sales Operations & Coordination
- Coordinate and manage Non-Disclosure Agreements (NDAs) with prospective customers
- Support preparation of sales materials, proposals, and customer documentation
- Travel and participate in trade shows and industry events
- Utilize third-party tools and platforms for lead generation and prospect identification
- Maintain organized documentation and ensure compliance with internal processes
Qualifications
Required:
- Bachelor’s degree in Business, Marketing, Engineering, or related field, or equivalent experience
- 2+ years of experience in inside sales
- Strong communication and interpersonal skills
- Highly organized with excellent attention to detail
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Proficiency in CRM systems and Microsoft Office (Excel, Word, PowerPoint)
Preferred:
- Experience in manufacturing, industrial equipment, or technical sales
- Familiarity with lead generation tools (e.g., LinkedIn Sales Navigator, ZoomInfo, etc.)
- Basic understanding of engineering or advanced manufacturing technologies
Key Competencies
- Customer-focused mindset
- Strong problem-solving skills
- Proactive and self-driven
- Collaborative team player
- Ability to learn technical products and communicate their value effectively
Why Join MELD Manufacturing
- Work with cutting-edge manufacturing technology
- Collaborative and innovative team environment
- Opportunity to directly impact company growth
- Exposure to advanced materials and manufacturing industries
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
