JOB
The Talent Network Coordinator within the Office of Economic Development performs responsible, professional, administrative, and relationship-centered work coordinating talent connection services for jobseekers and businesses within the Charlottesville workforce ecosystem. This position serves as a workforce navigator utilizing a “no wrong door” approach, ensuring individuals and employers are connected to the most appropriate resources, programs, and opportunities within the community.
Work includes conducting needs assessments, providing information and referrals, coordinating service delivery across external partner organizations, and offering career navigation to support successful employment and workforce outcomes for local employers. The Talent Network Coordinator plays a key role in strengthening talent pipelines, improving access to services, and aligning community workforce efforts with the City’s economic development priorities.
Primarily and most frequently the work done here is performed independently and reports to Workforce Development Program Manager.
The preferred hiring amount for this position is between $65,757.80 - $79,182.91 Annually. Starting offer is based on applicable education, experience, and internal equity. This full-time, exempt position offers a comprehensive benefits package, including 13 paid holidays plus one floating holiday, vacation and sick leave, health insurance with employer contribution, employer-paid life insurance, gym membership reimbursement, tuition assistance, and professional development opportunities. This position is also eligible for the following retirement benefits:
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Choice of retirement plan:
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Defined Benefit Pension Plan: Provides a monthly benefit upon retirement, calculated using a defined formula based on earnings history, years of service, and age. The plan includes a 5-year vesting period and requires an employee contribution of 5% of salary.
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Defined Contribution 401a Plan: Employer makes fixed contributions to an individual account, which are invested, and returns are credited to the account. The account balance is used to provide retirement benefits. Vesting occurs at 33% after one year, 67% after two years, and 100% after three years of service. No salary contribution is required.
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Voluntary 457 Deferred Compensation Plan
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Eligibility to purchase prior service credit under the Defined Benefit Plan
The City of Charlottesville manages its own retirement system and does not participate in VRS; however, a Portability Agreement is available for eligible employees.
For additional details, please refer to the “Benefits” tab within this posting or visit the City’s Employee Benefits webpage. EXAMPLE OF DUTIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential functions. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time.
Workforce Navigation & Case Management
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Serve as a central point of contact for jobseekers and businesses seeking workforce support using a no wrong door model.
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Conduct assessments to identify employment, training, hiring, and workforce needs.
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Provide information, referrals, and warm handoffs to OED programs and community workforce partners.
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Deliver career coaching and navigation, including follow-up communication to ensure successful connections and outcomes.
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Assist jobseekers with resume development, job search strategies, and interview preparation.
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Support businesses in identifying workforce needs and connecting them to appropriate OED programs, community training programs and talent resources.
Program Coordination & Service Delivery
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Coordinate and implement workforce services, ensuring alignment with OED programs and regional workforce initiatives.
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Maintain knowledge of workforce training programs, education pathways, and support services available in the community.
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Collaborate with workforce partners to streamline referrals and improve service delivery.
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Identify gaps in services and recommend improvements to enhance access and outcomes.
Data Tracking, Reporting & Evaluation
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Track and maintain accurate data on individuals served, businesses assisted, referrals made, and outcomes achieved.
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Utilize databases and tracking systems to monitor performance metrics and service effectiveness.
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Develop monthly and annual reports summarizing program activity, outcomes, and impact.
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Analyze trends and data to inform program improvements and strategic decision-making.
Outreach, Events & Employer Engagement
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Represent OED at career fairs, community events, and workforce-related meetings.
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Assist in planning and implementing workforce events, workshops, and hiring initiatives.
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Build and maintain relationships with employers, training providers, and community organizations.
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Promote OED workforce programs and services to jobseekers and businesses.
Customer Service & Collaboration
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Provide high-quality, responsive customer service to diverse populations, including individuals with barriers to employment.
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Collaborate with internal staff and external partners to coordinate services and share information.
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Resolve concerns and provide guidance to improve user experience and service delivery.
Other Duties
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Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
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Regular and reliable attendance.
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Performs additional duties to support operational requirements as apparent or assigned.
SUPPLEMENTAL INFORMATION
Physical Demands:
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Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Remains in stationary position most of the time.
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Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Ability to move about inside the office to access file cabinets, office machinery, etc.
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Must be able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
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Ability to observe details at close range (within a few feet of the observer).
Machines, Tools, Equipment, Software and Hardware:
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Typically requires use of standard office equipment and telephone, and related software and hardware; and any other equipment as appropriate or as assigned.
Work Environment:
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Work is performed in an office environment where there may be exposure to computer screen for extended periods of time, monitor glare and dust.
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Depending on assignment, work may also occur in program participant home, facilities of other agencies, or court buildings; and may involve potentially uncomfortable settings or challenging circumstances.
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The noise level is usually moderate.
