Sky Nova, Inc is expanding its Cleveland sales team and searching for a Customer Enrollment Representative passionate about promoting AT&T Fiber. In this role, the Customer Enrollment Representative helps customers understand how AT&T Fiber supports uninterrupted streaming, multiple connected devices, and the evolving demands of modern home life.
As a Customer Enrollment Representative, you’ll connect with customers to handle their journey to better connectivity with AT&T Fiber. You’ll then engage with our customers in person to highlight the benefits of AT&T Fiber, from faster speeds to reliable performance. With every sales conversation and enrollment, the Customer Enrollment Representative crafts solutions that resonate.
Role Responsibilities of the Customer Enrollment Representative
- Initiate sales conversations in person that highlight AT&T Fiber’s role in powering modern lifestyles, from remote work productivity to entertainment.
- Highlight benefits in person, like unlimited data, peak‑hour consistency, and the ability to handle multiple devices without interruption.
- Guide sales enrollment with step‑by‑step assistance, ensuring customers are confident, informed, and supported throughout the sign‑up journey.
- Promote premium choice by positioning AT&T Fiber as the trusted solution for families and professionals who demand high‑performance connectivity.
- Detail plan options with transparent explanations of pricing, promotions, and contract terms that strengthen sales credibility and customer trust.
- Verify satisfaction through proactive follow‑ups that confirm smooth installation, encourage sales referrals, and reinforce long‑term loyalty.
Qualities of a Customer Enrollment Representative
- Delivers exceptional customer service with a sales-driven mindset.
- Explains products and services using simple, customer-friendly language.
- Initiates sales conversations confidently and guides informed decisions.
- Ensures accuracy and compliance during sales and enrollments.
Pay: $900.00 - $1,400.00 per week
Work Location: In person
