Description:
Provide genuine and extraordinary service to all guests in order to exceed their expectations. Use teamwork and enthusiasm while serving food and beverage using proper service techniques.
Requirements:
To be considered for a position, please fill out the Culture Index Survey:
https://go.cultureindex.com/p/yqzoiGQGGuCdaT
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Have availability to work a variety of hours, including weekends and holidays.
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Follow all systems, policies, and procedures as outlined in the Employee Handbook
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Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations
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Successfully complete alcohol awareness training and/or food handler training course(s)
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Be committed to teamwork and have a pleasant attitude
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Comply with all safety and sanitation guidelines
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Follow all steps of service as outlined in the employee handbook
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Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want
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Comply fully with all allergy, dietary restriction, and modification procedures
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Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest
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Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc.
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Accomplish other duties as instructed by management when applicable
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Maintain honesty and integrity in all aspects of employment
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Safely move chairs and tables as needed
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Communicate clearly and hospitably with guests and teammates
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Effectively service multiple guests at multiple tables simultaneously
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Be able to carry multiple plates of food safely and cleanly
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Be able to use a tray to carry multiple drinks when applicable
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Be able to multitask while maintaining a calm and professional demeanor
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Be able to work in a space of varying noise, temperature, and crowd levels
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Be able to be to stand and/or walk for the duration of your shift
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Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general
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Practice proper safety guidelines at all times
