Job Title: Budtender
Department: Retail
Supervisor: Store Manager
About CLOVR
Headquartered in Kansas City, Clovr is a cultivator and cannabis-infused product manufacturer that believes in safe, consistent, and quality cannabis products for Missouri's marijuana patients. As the cultivator, extractor, infuser, and wholesaler of our own products, we can ensure patients are getting exactly what they are reading on the label - no chemicals, no funny business.
Join our dynamic team as a Budtender, where you will be the friendly face and knowledgeable guide for our customers seeking cannabis products. This role is all about creating an engaging, informative, and positive shopping experience while ensuring compliance with all regulations. As a Budtender, you will combine your passion for wellness and retail expertise to help customers find the right products to meet their needs. Your energy and enthusiasm will contribute to a vibrant, welcoming environment that encourages customer loyalty and promotes responsible consumption.
Essential Duties and Responsibilities:
- Responsible for providing a one-of-a-kind retail experience by interacting with clients and identifying their needs and expectations; inspires client confidence and loyalty to our brand.
- Responsible for being well educated on every product, as well as a general in-depth knowledge about cannabis strains, effects, and properties.
- Educates patients on marijuana properties and selection of proper genetics per their desired effect or per specific DHHS ailment.
- Executes selling standards to meet team and individual sales goals and metrics.
- Completes client sales transaction by measuring and dispensing product, entering into Point of Sale system, and handling cash based on company guidelines.
- Responsible for driving sales and customer experience by maintaining a clean, tidy, safe, and well merchandised and stocked store environment.
- Promote a team environment that is positive and customer-service oriented.
- Ensures compliance with all applicable federal, state, and local laws and regulations; maintains in-depth knowledge of Missouri DHHS laws and regulations.
- Maintains compliance with all company policies and procedures.
- Assists State and Local government auditors, inspectors and law enforcement with inventory, sales and compliance audits.
- Flexible availability and work hours; able to work extended hours or cover shifts with minimal notice including weekend, evening, and holiday shifts.
- Must have reliable transportation and able to work in multiple locations.
- May be required to perform other tasks as requested, assigned, or directed.
Education and Experience:
- High School Diploma or equivalent required, must be 21 years of age or older.
- Knowledge of marijuana strains, in effect and genetics, strongly preferred.
- Previous retail, sales, and/or customer service experience preferred.
- Experience or knowledge in DHHS preferred.
Knowledge, Skills and Ability:
- Must have excellent verbal communication skills.
- Must possess an energetic “Sales Personality” and operations with a Customer Service mindset:
- Must be quick and adapt well to new situations and changing work environment.
- Adjusts approach based on customer needs; actively listens and connects with customer.
- Has a fun, helpful, courteous, and positive attitude.
- Demonstrates initiative and creativity in identifying customer needs; ability to overcome objections.
- Has a competitive, yet team oriented, spirit.
- Demonstrates ability gain in-depth knowledge of marijuana strains.
- Must be able to manage multiple tasks appropriately while maintaining accuracy and attention to detail.
- Must be highly reliable and demonstrates ownership of job duties.
- Must be able to gather and analyze information to identify and solve problems in a timely manner based on established guidelines.
- Knowledge of basic computer skills, Point of Sale software and cash management is a plus
- open availabilty for scheduling. Weekends expected.
Required Licenses:
- Requires Missouri Agent Card – requires a federal background check.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- retail: 1 year (Required)
- cannabis: 1 year (Preferred)
- sales: 1 year (Preferred)
Work Location: In person