Order Fulfillment Specialist
Position Code: 2026-21
We are seeking a highly organized and collaborative professional to manage end-to-end order fulfillment activities, ensuring timely and accurate delivery of customer orders. This role serves as a key liaison between plant operations, customer service, business units, and subsidiaries, providing clear and transparent communication on order status and the ability to meet On-Time In-Full (OTIF) targets.
DESCRIPTION
The position is responsible for monitoring order book levels, maintaining fulfillment reporting, supporting scheduling activities in SAP, and proactively identifying risks impacting service levels. This individual will work cross-functionally to minimize backorders, resolve order issues, and support the plant S&OE process with data-driven insights on performance and trends.
Additionally, the role plays a critical part in customer satisfaction by coordinating internal stakeholders, supporting crisis management initiatives when needed, and ensuring customer prioritization is effectively addressed. Serving as the primary point of contact for orders across York and ESAS plants, this position actively contributes to continuous service level improvement and strong alignment between Operations and Sales & Marketing.
POSITION REQUIREMENTS:
· High School Graduate or GED (General Equivalency Diploma) required
· Minimum 4-6 years of industrial experience, understanding material flows, inventory management and cross functional communication
· Prior experience working on supply chain / logistics role preferred
· Knowledge of SAP (or similar ERP)
· MS Office Skills, including working knowledge of Excel
· Strong organizational skills with detail and accuracy orientation
· Excellent communication and coordination skills across departments and stakeholders.
· Excellent written and verbal communication skills.
· Strong interpersonal skills.
· Ability to work cooperatively in a diverse team environment.
We will conduct a background check post-offer to confirm the information provided by candidates during the recruitment process. Additionally, a post-offer physical, including substance screening, is required. Relevant candidates will be informed of this if it applies.
We are an Equal Opportunity Employer – M/F/Veteran/Disabled and if you are an individual with a disability, who requires an accommodation, please contact us.
Note: We conduct background checks of candidates in our recruitment process.
About Elkem Silicones
Elkem Silicones, the silicone-manufacturing division of Elkem ASA, is one of the world’s leading silicone manufacturers with more than 80 years of experience in silicone chemistry and applications. The company delivers innovative, high-performance silicone solutions across a wide spectrum of industries, including energy, electronics, automotive, aerospace, construction, healthcare, cosmetics, paper and textile coating, mold-making, and personal care. Its portfolio spans release coatings, engineering elastomers, specialty fluids, emulsions, and resins, backed by strong industrial capabilities: 11 production sites across four continents and a global workforce of around 3700 employees mainly located in China, France, the US, Italy, Spain, Brazil, South Korea, the UK, and Germany, including around 400 R&I scientists. Elkem Silicones is recognized for high-quality materials, customized formulations, and deep technical and regulatory expertise to help customers meet the most demanding standards. http://www.elkemsilicones.com/
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- Chemical engineering: 1 year (Required)
Work Location: In person
