About the Role
This role is critical to supporting Oracle customers, maintaining service coverage, and ensuring timely resolution of customer issues. The position provides support across multiple customer channels and helps ensure continued coverage during weekend, holiday, and after-hours shifts. The analyst will also support Brazilian Portuguese live verbal interpretation needs for customer collaboration activities, including high-priority and Severity 1 calls.
Oracle is committed to creating a workplace where employees can grow, collaborate, and deliver meaningful outcomes for customers. In this role, you will have opportunities to develop your skills, participate in training, contribute to knowledge sharing, and build visibility across teams while supporting a global customer base.
