Summary:
The Sales Associate specializes in excellent customer service and sales. Responsibilities include assisting the customer with any retail related needs while providing a positive shopping experience, general point of sale processing, stocking and tagging merchandise, straightening shelves, monogramming merchandise, and much more!
Essential functions:
- Initiating and developing customer relationships, and resolving customer service issues in a timely manner
- Working a register to tender sales
- Motivated to reach or exceed store sales goals
- Following store policies and procedures
- Merchandise displays, signage, and cleanliness, and overall store appearance
- Maintaining inventory and store supply levels
- Tagging merchandise correctly
- Ensuring required store opening and closing duties are complete
- Monogramming merchandise on the monogram machine or by adding a vinyl
- Communicating with and assisting co-workers with any operations of the store
- Additional responsibilities may be added at any time
Supervisory responsibilities: none
Physical demands:
- Ability to lift 35 lbs
- Ability to move up to 100 lbs
- Ability to lift/move up to 200 lbs with the assistance of another employee
Required education and experience:
- 1 year in retail sales position experience preferred
Preferred education and experience:
- Sales and Customer Service oriented
- Professional, Friendly, Diplomatic, Motivated, and Proactive
- Creative, Organized and Detail Oriented
- Excellent Communication Skills, especially Verbal
- Computer Literate – POS software, Microsoft Excel and Word, email
