We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
Compensation:
$14 - $16 hourly
Responsibilities:-
Handle guest check-ins, check-outs, and payment processing with accuracy.
- Take reservations over the telephone, through emails and in person, including groups
- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
- Provide guests with information about hotel amenities, dining, and travel directions.
Qualifications:-
Strong customer service skills with a guest-focused approach.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Experience in hospitality or customer service is preferred but not required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Company
At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
