UPMC Hillman Cancer Center is seeking a strategic, high‑impact Practice Manager to lead operations within our Medical Oncology Department in Mechanicsburg.
In this role, you will shape the daily performance of a busy oncology practice - overseeing provider and treatment schedules, managing staffing and workflow, and driving an exceptional patient experience. You’ll serve as a key operational leader with meaningful influence over access, throughput, and financial outcomes across the site.
We’re looking for a dynamic, forward‑thinking leader who thrives in a complex clinical environment and excels at building strong partnerships with physicians, nursing teams, and regional leadership. A solid understanding of core medical front‑office functions—check‑in/check‑out, scheduling, registration, chart preparation, phone management, and financial counseling—is highly valuable.
The Sr. Practice Manager must bring strong communication skills, a positive, professional presence, and a commitment to compassionate cancer care. You will manage all operational aspects of the practice to ensure seamless coordination, high‑quality service, and a supportive environment for both patients and staff.
If you’re a people‑centered leader with a passion for developing teams, optimizing operations, and making a meaningful impact in oncology care, we invite you to take the next step in your career and join us!
Responsibilities:
- Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
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Supervise and oversee practice budgets.
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Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
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Serve as liaison to various UPMC departments and resources.
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Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
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Develop strategic plans for practices.
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Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
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Ensure compliance with all UPMC policies and procedures.
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Communicate effectively with staff, physicians and peers through oral and written communications.
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Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
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Assist in physician relations as necessary.
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Maintain knowledge initiatives as it relates to the operation of the practices.
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Oversee and assist in the recruitment of staff and new practices.
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Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
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Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
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Bachelors Degree + 3 years of management experience with 1 year healthcare experience
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
