Position SummaryWe are looking for a reliable and motivated Key Holder to support the Store Manager in the daily operations of the store. The Key Holder is responsible for opening and closing the store, delivering excellent customer service, driving sales, maintaining visual merchandising standards, and leading the team in the manager’s absence.
Key Responsibilities
- Open and close the store following company procedures.
- Provide exceptional customer service and create a positive shopping experience.
- Meet and exceed individual and store sales goals.
- Support, coach, and motivate team members on the sales floor.
- Ensure merchandise is properly stocked, organized, and displayed.
- Process sales, returns, and exchanges accurately using the POS system.
- Assist with inventory management, cycle counts, and receiving shipments.
- Maintain store cleanliness, safety, and company standards.
- Handle customer concerns professionally and resolve issues effectively.
- Perform additional duties as assigned by the Store Manager.
Qualifications
- Previous retail or customer service experience required.
- Prior leadership or Key Holder experience preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Ability to multitask in a fast-paced environment.
- Dependable, organized, and results-driven.
Preferred Skills
- Sales-focused with a passion for customer service.
- Strong problem-solving and leadership abilities.
- Experience with POS systems and inventory processes.
Tipo de puesto: Medio tiempo
Sueldo: $16.00 - $22.00 la hora
Beneficios:
Lugar de trabajo: Empleo presencial
