Mattax Neu Prater Eye Center has been meeting specialized eye care needs for over 25 years. Our Springfield location has a full-time Front Desk/Insurance Verification job opening. We are seeking a professional, enthusiastic, and energetic individual who is organized and has a positive attitude and a desire to help individuals with their health care needs.
The Front Desk/Insurance Verification position will require basic clerical tasks such as greeting patients with a professional, respectful, and caring attitude while verifying patient benefits, collecting payments, patient check in/out, scheduling, and confirming appointments. Previous experience in the healthcare and medical field including knowledge of medical insurance required.
This is a full-time position working Monday – Friday, no evenings or weekends required and offers a competitive hourly wage.
Job Duties Include:
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Welcome and greet all patients and visitors
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Register new patients to verify insurance eligibility. Requires medical insurance knowledge to verify insurance eligibility through electronic resources.
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Update existing patient demographics
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Collect patients out of pocket liability (co-pays, co-insurance & deductibles)
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Protect patient confidentiality
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Responsible for keeping the reception area clean and organized
Required Skills/Qualification:
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One-year medical office experience
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One year medical insurance verification experience
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Exceptional customer service and organizational skills
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Attention to detail and accuracy
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Effectively communicate with patients, in a kind, courteous and patient manner
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Effectively communicate with coworkers and supervisor
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Ability to multi-task
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Ability to use standard office equipment
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Proficient with Microsoft Office program or other software required
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Good attendance/dependability
We offer excellent benefits including health, dental, life, 401(k) match, FSA, holiday pay, vacation, and sick/personal time off.
EOE
