Who we are:
Earthwise Pest Management is a leader in integrated pest management solutions founded in 2014. We are committed to providing our customers with the safest, most effective proactive pest management services while providing the best customer experience.
Culture:
At Earthwise Pest Management, our mission is to create and sustain a culture based on our core values of integrity, consistency, accountability, respect, and empathy. Upholding these values is the foundation of our success in cultivating a culture that develops strong and genuine working relationships. We strive to empower our employees to do their best work through personal growth and development.
Who we are looking for:
We are seeking a reliable and ambitious candidate who is a self-motivated team player with excellent time management and people skills. Since you will be speaking to customers daily, a strong, confident, and enthusiastic communication style is essential for success in this role.
The core responsibilities for this role include, but are not limited to:
- Servicing our existing customer base by answering calls for incoming customer inquiries and requests.
- Growing our customer base by responding to and following up with inbound sales leads.
- Promptly returning voicemails.
- Entering appointment requests into our system via phone, email, and our web-based request forms.
- Assisting with Accounts Receivable (A/R) processes, including processing payments and addressing basic invoice inquiries.
- Planning and scheduling route technicians
- Processing outgoing mail and packages, and distributing incoming mail.
- General office tasks including filing and sorting.
- Other administrative duties as assigned by management.
This role requires the following qualifications:
- A High School Diploma
- Ability to multi-task and prioritize
- Customer Service experience
- Knowledge of general office procedures (e.g., filing, correspondence, scheduling)
- Excellent telephone and email etiquette
- Good oral and written communication skills
Why You Should Work With Us
- Generous pay and valuable training
- Paid training
- Performance pay
- Break room with a TV and drinks and snacks
- Encourage a healthy work/life balance
- Regular team building to encourage a tight-knit workplace
- Open office layout promotes collaboration, conversation and teamwork to drive results.”
- We reward our employees and share our successes with our team
- Health benefits
Hours are:
9:00 AM- 6:00 PM M-F
Flexibility for some weekends
Training hours may vary
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
