In-Home Sales Representative
At A&L Plumbing, Heating, and Cooling Inc., we've been serving the Greater Boston and Metro West communities since 1976. As a family-oriented company built on honesty, professionalism, and exceptional customer service, we've earned a reputation for doing things the right way and treating both customers and employees with respect.
We're looking for an experienced In-Home Comfort Advisor who enjoys helping homeowners solve problems, building trust, and delivering an outstanding customer experience. This role is ideal for someone who combines strong sales skills with a consultative approach and takes pride in recommending solutions that genuinely meet a customer's needs.
Pay: Base + Commission. Uncapped Earning Potential!
Benefits
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Medical, Dental, and Vision Insurance (50% paid for employee)
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Company-paid Long-Term Disability
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Company-paid $50,000 Life Insurance
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Optional Aflac Accident Insurance
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401(k) with 5% company match after 6 months
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Birthday Bonus (equivalent to 8 hours of pay)
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Paid Vacation
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2 weeks during first year
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3 weeks after 1 year
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4 weeks after 5 years
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40 hours of Sick Time for full-time employees
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Bereavement Leave
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Boot Allowance ($300 annually)
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License Renewal Reimbursement ($300 annually)
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Tuition Reimbursement ($500 annually)
Why A&L?
At A&L Plumbing, Heating, and Cooling, we believe long-term success comes from treating customers fairly, standing behind our work, and creating a workplace where employees can build rewarding careers. We don't believe in high-pressure sales tactics-we believe in educating customers, earning trust, and delivering solutions that genuinely improve their comfort and quality of life.
If you're looking for an opportunity with a respected company that values professionalism, integrity, and customer relationships, we'd love to hear from you.
Position Summary
As an In-Home Comfort Advisor, you will meet with homeowners to assess their heating, cooling, and indoor comfort needs, provide tailored recommendations, and guide them through the decision-making process. You will serve as a trusted advisor, helping customers understand their options while delivering a professional, educational, and customer-focused experience.
This position offers the opportunity to join a well-established company with a strong reputation, high-quality products and services, and a team that values integrity above high-pressure sales tactics.
What You'll Do
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Meet with homeowners to evaluate HVAC system needs and comfort concerns
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Perform in-home consultations and system assessments
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Design and present customized replacement and upgrade solutions
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Educate customers on equipment options, energy efficiency, financing, and warranties
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Build rapport and trust through honest, transparent communication
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Follow up with customers and maintain a high level of responsiveness
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Generate and maintain referral opportunities through exceptional customer service
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Collaborate with installation, service, and office teams to ensure a smooth customer experience
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Maintain accurate records, proposals, and sales documentation
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Achieve individual sales goals while maintaining company standards and customer satisfaction
Qualifications
Required
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Sales experience in HVAC, electrical, home services, construction, remodeling, or related industries
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Valid driver's license and insurable driving record
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Strong customer service and communication skills
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Ability to present solutions professionally and confidently
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Demonstrated ability to work independently and manage multiple opportunities
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Strong computer and organizational skills
Preferred
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Previous HVAC industry experience preferred
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HVAC system knowledge and comfort discussing equipment options
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Experience with financing programs and in-home sales presentations
