Better Half of Me Behavioral Wellness is preparing to open a premium, 10-bed Behavioral Health Residential Facility in Phoenix, Arizona.
We are seeking an experienced, organized and hands-on BHRF Administrator to oversee the facility’s daily operations, help complete pre-opening preparation and build a dependable residential team.
This is not a passive office position. The Administrator will be directly involved in staffing, compliance, resident services, documentation, facility readiness, referral relationships and day-to-day problem solving.
The ideal candidate has previous Arizona behavioral-health residential experience and understands how to run a facility that is both compliant and welcoming.
Primary Responsibilities
- Direct the daily operation of the Behavioral Health Residential Facility.
- Help prepare the facility, staff files, schedules, forms and operating systems for ADHS inspection and opening.
- Implement and enforce facility policies and procedures.
- Maintain personnel files, credentialing records, training records and staff schedules.
- Recruit, onboard, train and supervise Behavioral Health Technicians and support personnel.
- Ensure appropriate staffing based on resident needs, scheduled services and the facility’s scope of services.
- Coordinate with the Clinical Director, Registered Nurse, medical providers, dietitian and contracted professionals.
- Oversee admissions, discharges, resident records, incident reports, complaints and corrective actions.
- Ensure resident rights, dignity, privacy and personal choice are protected.
- Monitor the facility for cleanliness, safety, maintenance and environmental compliance.
- Maintain required records relating to fire safety, emergency drills, medications, food services, resident funds and quality management.
- Coordinate referrals, tours and communication with case managers and community partners.
- Manage staff call-outs and arrange appropriate shift coverage.
- Participate in quality-management reviews and corrective-action planning.
- Ensure documentation is complete, accurate, organized and available for regulatory review.
- Serve as the primary operational point of contact for ownership and facility leadership.
- Designate an accountable on-site individual when the Administrator is away from the premises.
Under Arizona’s BHRF rules, the Administrator is accountable to the governing authority for the facility’s daily operation and all services provided by or at the facility. The Administrator must also ensure that the facility establishes and follows policies covering staffing, resident safety, treatment-related processes, medication procedures, complaints, records and quality management.
Minimum Qualifications
- At least three years of behavioral-health, residential-care, healthcare-administration or closely related experience.
- At least one year of supervisory or management experience.
- Demonstrated ability to manage personnel, schedules, documentation and facility operations.
- Strong knowledge of resident rights, confidentiality, incident reporting and professional boundaries.
- Ability to pass all required background, exclusion and reference checks.
- Ability to obtain or maintain all required training, certifications and clearances.
- Valid driver’s license and reliable transportation.
- Strong written, organizational and interpersonal skills.
- Ability to respond appropriately to urgent operational situations.
Preferred Qualifications
- Previous experience as a BHRF Administrator, Program Director, House Manager or Operations Manager.
- Direct experience with Arizona ADHS-licensed behavioral-health facilities.
- Experience participating in an initial licensing survey or regulatory inspection.
- Familiarity with Arizona BHRF rules, personnel files, treatment documentation and quality-management requirements.
- Experience with adult behavioral health, SMI populations, substance-use recovery or residential programming.
- Experience communicating with AHCCCS health plans, referral sources and case managers.
- Bachelor’s degree in healthcare administration, behavioral health, social services, business administration or a related field.
What We Offer
- Leadership opportunity in a newly established residential program.
- Ability to help shape the facility’s systems, team and workplace culture.
- Small 10-resident setting with a premium residential environment.
- Competitive compensation based on experience.
- Paid time off and additional benefits to be discussed.
- Long-term growth potential as the organization expands.
Application Questions
- How many years of BHRF or residential behavioral-health experience do you have?
- Have you previously served as a facility Administrator or Program Director?
- Have you participated in an ADHS licensing inspection?
- Are you familiar with Arizona BHRF personnel and documentation requirements?
- Are you available to assist with pre-opening preparation?
- Are you able to provide occasional after-hours operational support?
- What is your desired annual compensation?
Equal Opportunity Statement
Better Half of Me Behavioral Wellness is an equal opportunity employer. Employment decisions are based on qualifications, merit, organizational needs and the ability to perform the essential functions of the position.
Pay: $25.00 - $50.00 per hour
Work Location: In person
