COMPANY OVERVIEW
At The Sign Center, we help businesses make lasting impressions.
From large-format graphics and custom wall murals to illuminated signs, architectural signage, vehicle wraps, and branded environments, we transform ideas into high-quality visual solutions seen throughout New England.
We're looking for a Project Manager who enjoys building relationships, solving complex challenges, and leading projects from concept through installation.
You'll be the central point of communication that keeps customers informed, projects on schedule, and teams aligned from kickoff through installation. Working directly with customers while coordinating designers, production teams, installers, vendors, and suppliers, you'll help deliver projects that make a visible impact in our communities.
If you enjoy variety, ownership, problem-solving, and seeing your work come to life, you'll fit right in. We're looking for someone who wants to become an important part of a team that values collaboration, accountability, continuous improvement, and doing the job right.
WHAT YOU'LL DO
As a Project Manager, you'll become a trusted advisor to your customers while coordinating every phase of their projects.
Your responsibilities will include:
- Build trusted customer relationships through exceptional service and expert guidance.
- Manage projects from initial consultation through production, installation, and successful completion.
- Prepare estimates, project plans, and production schedules.
- Coordinate with customers, designers, production staff, installers, vendors, and suppliers to keep projects moving efficiently.
- Anticipate challenges, communicate proactively, and resolve issues before they affect project success.
- Manage multiple projects while maintaining exceptional organization and attention to detail.
- Keep customers informed throughout every stage of their projects.
- Recommend products and solutions that best meet each customer's goals, budget, and timeline.
- Identify opportunities to improve processes and enhance the customer experience.
- Support teammates and contribute to a collaborative, customer-focused culture.
Every project is different, giving you the opportunity to solve unique challenges and see your work installed throughout New England.
WHAT MAKES YOU A GREAT FIT
You're likely a great fit if you're organized, customer-focused, communicate well, and enjoy taking ownership from start to finish.
You'll be successful if you have:
- Experience in project management, account management, customer service, estimating, or consultative sales.
- Excellent communication and relationship-building skills.
- Strong organizational and time-management abilities.
- The ability to manage multiple projects simultaneously while maintaining attention to detail.
- Confidence making decisions and solving problems independently.
- Strong computer skills and the ability to quickly learn estimating and project management software.
- A positive attitude and desire to continuously learn and improve.
- A collaborative mindset and willingness to support teammates when needed.
BONUS POINTS IF YOU HAVE EXPERIENCE IN
Experience in one or more of these industries is a plus:
- Signs & Graphics
- Commercial Printing
- Large Format Graphics
- Architectural Signage
- Construction
- Manufacturing
- Project Coordination
- Purchasing or Procurement
Industry experience is highly preferred. However, if you've successfully managed complex customer projects in construction, manufacturing, commercial printing, architecture, engineering, or another project-based business, we'd love to hear from you.
WHY PEOPLE ENJOY WORKING HERE
Our team enjoys working here because we:
- Work on projects we're proud to see throughout our communities.
- Solve interesting challenges every day.
- Trust, support, and communicate openly with one another.
- Continue learning, improving, and growing together.
- Celebrate successes as a team.
If you're looking for a career where your work is visible, your ideas matter, and your contributions make a real difference, we'd love to meet you.
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Have you worked in sign fabrication, commercial printing, construction, manufacturing, or another project-based industry?
- Which estimating, ERP, or project management software have you used? (Examples: PrintSmith Vision, Cyrious, ShopVOX, Printavo, Printer's Plan, or similar.)
- Describe a time when a project you managed didn't go according to plan. How did you handle it, and what was the result?
Ability to Commute:
- Norwood, MA 02062 (Preferred)
Work Location: In person
