Job Title: Front Office Coordinator
Location: McCracken Eye and Face, Lone Tree, CO
Position Type: Full-time
Work Environment: Warm and welcoming clinic setting
Company Overview:
At McCracken Eye and Face, we are committed to providing a serene and nurturing environment where patients can receive outstanding care. Our dedicated team works tirelessly to ensure that each visit is a positive, healing experience.
Position Summary:
We are looking for a compassionate and organized Front Office Coordinator to join our team. The successful candidate will be the first point of contact for our patients, creating an inviting atmosphere, managing provider schedules to ensure efficiency and patient satisfaction, and handling financial transactions with accuracy and professionalism.
Key Responsibilities:
- Greet patients warmly upon arrival and assist with any immediate needs.
- Efficiently manage provider schedules, ensuring that appointments are scheduled to maximize patient flow and satisfaction while avoiding overbooking.
- Confirm future appointments with patients and handle rescheduling as needed.
- Collect patient payments at the time of service, surgery balances, issue receipts, and post payments to patient accounts.
- Assist patients with the check-in and check-out process.
- Answer phones and respond to inquiries, providing information and assistance to patients and families.
- Maintain patient confidentiality and adhere to HIPAA regulations at all times.
- Work with administrative staff to ensure that all patient records and information are accurately maintained.
- Coordinate with clinical staff to address any patient concerns or special needs.
- Perform additional administrative duties as required.
Qualifications:
- High school diploma or equivalent; additional certification in medical administration is a plus.
- Previous experience in dermatology, plastic surgery or ophthalmology is required.
- Excellent interpersonal and communication skills.
- Proficiency in using healthcare software and payment processing systems.
- Strong organizational skills and the ability to multitask.
- Compassionate and patient-focused with a commitment to ensuring a positive patient experience.
- Basic understanding of medical terminology and healthcare services.
We Offer:
- A warm and supportive work environment.
- Competitive salary and benefits package.
- Opportunities for professional development and continuous learning.
- The chance to make a meaningful impact on the lives of our patients.
Join our team and contribute to a culture that values patient happiness and holistic care. If you have a passion for healthcare and a knack for creating an inviting atmosphere, we encourage you to apply.
To apply, please send your resume and a cover letter detailing your interest in the position to [email protected].
Job Type: Full-time
Pay: $27.00 - $29.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
Medical Specialty:
Ability to Commute:
- Lone Tree, CO 80124 (Required)
Ability to Relocate:
- Lone Tree, CO 80124: Relocate before starting work (Required)
Work Location: In person
