JOB TITLE: INFORMATION TECHNOLOGY INTERN
DEPARTMENT NAME: INFORMATION SYSTEMS
LOCATION: IT OFFICE
REPORTS TO: GRADOS, RON – IT MANAGER
An IT Intern assists the IT department with daily technical tasks, troubleshooting, and system maintenance while gaining practical experience in information technology operations.
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Provide technical support to employees (hardware, software, and network issues)
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Install, configure, and update computer systems and applications
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Assist in maintaining IT infrastructure (servers, networks, printers, etc.)
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Monitor system performance and help with troubleshooting issues
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Support cybersecurity practices (password management, updates, basic audits)
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Document technical processes and maintain IT records/inventories
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Help with data backup and recovery procedures
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Collaborate with the IT team on projects such as system upgrades or deployments
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Basic understanding of computer hardware, software, and networking
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Familiarity with operating systems (Windows, macOS, or Linux)
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Problem-solving and analytical thinking skills
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Good communication and teamwork abilities
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Currently pursuing or recently completed a degree in IT, Computer Science, or related fields
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Knowledge of networking concepts (IP, DNS, routers)
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Experience with help desk tools or ticketing systems
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Basic understanding of cybersecurity principles
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Familiarity with programming or scripting (Python, Java, etc.)
Work Environment:
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Work primarily in an office environment with occasional production facility exposure consisting on moving machinery, loud noise, and industrial driving traffic.
- Requires sitting at a desk with consistent computer use for extended periods.
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Requires lifting and carrying up to 30lbs.
