Family Law Paralegal
Mandy Hancock Law | Knoxville, Tennessee
Compensation: $50,000–$60,000 (DOE)
Bring Peace, Clarity, and Hope to Families Who Need It Most
Family Law is about more than legal documents and deadlines.
It's about people.
At Mandy Hancock Law, we help families navigate some of life’s most difficult transitions. As a Family Law Paralegal, you’ll play an important role in that process by keeping cases organized, attorneys prepared, and clients informed and supported every step of the way.
We’re looking for an experienced paralegal who is organized, proactive, detail-oriented, and confident in taking ownership of their work. Someone who anticipates what comes next, protects deadlines, solves problems before they become problems, and knows how to communicate with clients who may be facing some of the most stressful moments of their lives.
If you take pride in doing excellent work, enjoy creating order from complexity, and want your work to have a meaningful impact, we’d love to meet you.
Why Mandy Hancock Law?
We believe family law should be practiced with purpose, integrity, and compassion.
When you join our team, you’ll find:
A collaborative team that values excellence, accountability, and respect.
The trust and autonomy to take ownership of your work.
A collaborative team that values excellence, accountability, and respect.
Organized systems designed to help you succeed.
Opportunities to improve processes and contribute ideas.
A team committed to providing exceptional service to every client.
The opportunity to make a genuine difference in the lives of families we serve.
This isn't simply a support position.
You’ll be a trusted partner to our attorneys and an important source of stability for clients.
Compensation:
$50,000 - $60,000 depending on experience
Responsibilities:
What You'll Do
As our Family Law Paralegal, you'll play a vital role in keeping cases organized, clients informed, and attorneys prepared. Your attention to detail and proactive approach will help ensure every matter moves forward efficiently and with care.
Case Management & Litigation Support
Draft, review, and file family law pleadings, including petitions, responses, motions, discovery, parenting plans, and other legal documents using firm templates
Prepare, organize, and manage discovery requests and responses
Monitor court deadlines, hearings, mediations, and appeal deadlines to ensure nothing is missed
Maintain organized, audit-ready electronic case files from client intake through final resolution
Prepare trial notebooks, exhibit binders, mediation materials, and hearing packets
Coordinate scheduling, docket management, and timely notification of all parties
Client & Attorney Support
Serve as a knowledgeable, professional, and compassionate point of contact for clients
Respond to client communications promptly, with a goal of replying within one business day
Help clients prepare for depositions, mediations, hearings, and other case milestones
Provide comprehensive litigation support to attorneys before, during, and after hearings and trials
Keep clients informed throughout their case, helping them feel supported and confident every step of the way
Research, Billing & Workflow Management
Conduct factual and legal research, summarizing findings into clear, actionable information for attorneys
Record accurate daily time entries in accordance with firm billing practices and expectations
Support the client intake process, perform conflict checks, coordinate e-filing, and manage service of process
Identify opportunities to improve workflows, increase efficiency, and strengthen firm operations as we continue to grow
Maintain up-to-date calendars, task lists, and case notes to ensure deadlines are met and every matter stays on track
Qualifications:
What You'll Bring:
We're looking for someone who combines strong legal expertise with exceptional organization and genuine compassion
for clients.
You'll be successful in this role if you have:
4+ years of paralegal experience, with family law experience strongly preferred
Solid knowledge of family law procedures, the rules of civil procedure, and electronic court filing systems
An Associate's or Bachelor's degree in Paralegal Studies, or equivalent professional experience
A paralegal certificate or other relevant credentials
Outstanding organizational skills with exceptional attention to detail
The ability to communicate with professionalism, empathy, and confidence
A proactive, solutions-oriented mindset with a strong sense of ownership and accountability
Excellent written and verbal communication skills
Proficiency with Microsoft 365 and case management software such as Clio or similar platforms
What Success Looks Like Here:
Success in this role goes beyond meeting deadlines. It means becoming a trusted partner to both our attorneys and clients.
You'll thrive here when you:
Manage every case with confidence, organization, and attention to detail
Anticipate needs before they arise and keep work moving forward
Earn the trust of attorneys, clients, and colleagues through reliability and professionalism
Bring calm, clarity, and steady leadership during challenging situations
Continuously look for ways to improve processes and strengthen the client experience
Help deliver our mission of providing Peace, Clarity, and Hope to families navigating life's most difficult transitions
Benefits:
Paid holidays
Paid time off (PTO)
Medical, dental, and vision insurance
401(k) after six months of employment
About Company
Mandy Hancock Law is a distinguished family law firm committed to excellence in advocacy and depth of care in every matter we handle. We stand beside clients during some of life’s most significant and challenging moments, providing steady counsel, thoughtful strategy, and confident representation.
Our work is guided by integrity, meticulous preparation, and a deep respect for people, both the families we serve and the professionals who serve them.
At our firm, we believe the practice of law is not just about legal outcomes, but about helping people navigate transitions with clarity, dignity, and strength. We are proud to foster a culture that values collaboration, professionalism, and meaningful impact.
