It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The IT Support Technician provides first-level technical assistance to employees, ensuring smooth and efficient use of systems, software, and hardware. This role supports daily operations by troubleshooting technical issues, assisting with basic system setups, and coordinating with higher-level support teams to maintain a productive and secure IT environment.
This position is 5 days a week onsite during regular business hours.
DUTIES AND RESPONSIBILITIES include, but are not limited to:
QUALIFICATIONS:
Education: Associate Degree in Computer Science, Information Technology, or a related field preferred; equivalent experience accepted. Industry-recognized certifications from CompTIA and Microsoft are an asset.
Skills Required: Knowledge of common peripherals, Windows operating systems, Active Directory, and Microsoft 365 applications. Ability to explain technical solutions in non-technical terms and document issues accurately. Demonstrated troubleshooting and prioritization skills, along with strong written and verbal communication. PowerShell knowledge is an asset.
In accordance with pay transparency regulations, the anticipated starting salary for this position ranges from $25/hr.-$28/hr. USD annually. Full-time employees are also eligible for performance-based bonuses and a range of benefits. Please note that this salary range is not guaranteed, and the final offer may vary based on experience, education, location, and shift. Additionally, the benefits and programs available may differ depending on the hire date, schedule type, and hours worked
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you require any accommodations to complete the application process or need the job posting in an alternative format, please email [email protected]. You will be connected with our Talent Acquisition team.
If you are contacted regarding the position, please inform our Talent Acquisition team of any accommodations you may need during the recruiting process. All information related to accommodation requests will be handled confidentially.
Canada: Title for the position will be in accordance with applicable national and local laws.
