JOB
Keep the City of Missoula connected and secure.Join a team that powers progress. As a Systems Administrator with the City, you'll play a vital role in keeping our digital infrastructure strong, secure, and responsive to the needs of our growing community. From managing cloud platforms and server environments to bolstering cybersecurity and supporting citywide IT operations, your work will make a daily impact.Grow your career while making a difference.This role offers more than just technical challenges—it’s a chance to grow within a formal career ladder while collaborating with a forward-thinking IT team. You'll be at the forefront of smart solutions, leveraging AI-powered tools and cloud technologies to streamline operations, safeguard information, and improve how city services are delivered.Where innovation meets service.Whether you're fine-tuning firewalls, responding to incidents, or deploying secure systems, your contributions will help build a more resilient city. We’re looking for someone who’s as committed to technical excellence as they are to public service—someone who thrives on solving complex problems, working with diverse teams, and staying one step ahead in a constantly evolving field.Screening of applications will begin on Monday, June 8, 2026. It is in your best interest to apply before this date. To Apply: All applicants must submit a City of Missoula application AND a Cover Letter explaining your interest in this position and detailing how your experience and education meet the qualifications. Failure to attach the cover letter will result in your application being incomplete, and therefore, not reviewed by the hiring manager. Resumes will not be reviewed. All details should be entered on the application. Starting Pay: New hires start within our entry-to-market range, depending on experience and qualifications.The starting range for the position is $31.05 - $34.51/hour and will increase each year for longevity and cost of living adjustments. This position is part of a formal Career Ladder. Complexity of assigned duties and responsibilities will depend upon the current career ladder level.**The full pay range for each career ladder is below and will increase each year for longevity and cost of living adjustments. Career Ladder I - $31.05 - $36.58/hourCareer Ladder II - $32.95 - $39.24/hourCareer Ladder III - $34.95 - $42.10/hour
EXAMPLE OF DUTIES
Provide system management by running system updates, monitoring security and vulnerabilities, evaluating threats, recommending and developing protocols, etc.Assist with configuration and support of the City’s cloud infrastructure.Assist with the administration of Active Directory, including group policy and user account onboarding and offboarding.Conduct research, perform assessments, investigate, and report on incidents; collaborate to resolve issues and fix security vulnerabilities; recommend solutions and improvements.Provide system support through consultation, remediation, and incident response.Manage server backup and endpoint protection software and systems.Receive, respond to, and log all incoming support requests in the IT ticket system to ensure operational standards and accurate and complete documentation.Utilize and help evaluate AI-powered solutions to improve solution research, system administration, workflow automation, and documentation; monitor outputs to ensure accuracy and compliance with city policies.Manage deployment of server and client operating systems and software, including updates, security patches, maintenance, and troubleshooting.Provide support to the Network Manager with daily network operations, administration, and system management, including scheduling and prioritizing tasks in conjunction with department goals.Proactively communicate work progress and any present or potential issues with the supervisor and designated others; provide suggestions for new or improved ways of addressing problems.Coordinate cybersecurity training, information/materials, and technical support for City employees, including specific tools and procedures.Assist in the implementation and improvement of the IT department's business continuity plan.Maintain records of system updates, maintenance, and activity; develop procedure manuals and various other documentation.Collaborate with other IT staff, clients, and contracted support and support Help Desk Specialists.Deploy and configure endpoints, including client firewalls, virtual private networks (VPNs), anti-virus, anti-malware, etc.Perform other duties as assigned, based on training and qualifications.
SUPPLEMENTAL INFORMATION
Any combination of education and experience equivalent to two (2) years’ experience with professional systems administration, operations, or another relevant field.Must be able to pass a criminal background investigation.Must have a valid Montana driver’s license with a verified acceptable driving record, or the ability to obtain one within 60 days of hire.Microsoft, Palo Alto, and Cisco certifications, preferred.Experience with Microsoft Solutions and Powershell scripting, preferred.The City of Missoula does not sponsor employment visas (e.g., F-1, H-1B, TM). Applicants must be authorized to work in the United States on a full-time basis at the time of application.
