POSITION SUMMARY
The COA Ophthalmic Scribe is responsible for providing accurate documentation, summarization and recommendations of the ocular and retinal examination while maintaining patient flow. We are a growing visionary clinical trials department leading the way in gene therapy.
ESSENTIAL FUNCTIONS
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Correctly summarizes and documents what the physician says during an examination, including but not limited to: proper charting of the examination, documenting additions to the chief complaint, assessment and recommendations for treatment (including justification of decisions reached when appropriate)
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Observes the patient and the physician and assists when appropriate during the exam, including but not limited to: holding the patient’s head in the slit lamp, providing additional medications and/or instruments, following directions in a medical emergency.
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Maintains an awareness of the patient’s verbal and non-verbal communication when the physician is providing instructions as it may necessitate the writer repeating information, providing written instructions, and/or patient education materials for the patient to review at home
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Ensures patient understands all instructions
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Maintains patient flow, by ensuring that patient rooms are always occupied.
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Remains as close to the physician as possible and limits time away from the physician and the patient
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When applicable, prepares accurate prescriptions for the physician’s signature prior to the completion of the examination
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Alerts physician to patient-related forms that need completion
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Maintains surgical appointment book
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Accurately fills out special testing orders, tracks and ensures results are obtained and given to physicians
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When appropriate, completes fee slip and/or the checkout form, providing directions to the patient prior to following the physician
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Learns the personality and preferences of each physician, recognizing differences and abiding by them when working with that physician
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Becomes fluent in the exact requirements of each examination
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Accommodates the needs of the patient for the exam
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Also performs all functions of the Ophthalmic Assistant when needed
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Perform routine maintenance on equipment and examination rooms including:
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Calibration of equipment as needed
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Changing bulbs
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Clean and stock exam rooms and clinical areas
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Check expiration dates of open medications.
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Report equipment malfunctions in a timely manner.
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Attend staff meetings as required
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Maintains strictest confidentiality; adhere to all HIPPA guidelines/regulations.
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Performs other duties as required
KNOWLEDGE/SKILLS/ABILITIES:
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Ability to read, write and communicate and present a neat professional appearance
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Familiarity with medical terminology and experience in a customer service environment preferred
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Demonstrate working knowledge of eye anatomy, disease, symptoms and ocular mediations
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Ability to work in a fast-paced team environment
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Experience with computers
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Must be organized and detail oriented
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Create a good impression as a friendly, empathetic, composed, and efficient individual to the patient
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Demonstrate reliability, a pleasant attitude, and a willingness to perform the duties as required
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Ability to maintain and comply with patient confidentiality and integrity policy on all matters
EDUCATION | EXPERIENCE
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High school diploma or equivalent required
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One (1) year of work experience in a similar role preferred
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JCAHPO Certified Ophthalmic Assistant Certification required
