Overview
Join our dynamic healthcare team as a Dental Treatment Coordinator, where you will be the vital link between patients and our dental professionals. This energetic role involves guiding patients through their treatment plans, coordinating appointments, and ensuring a smooth, positive experience from the initial consultation to post-treatment follow-up. Your proactive communication and organizational skills will help foster trust and satisfaction, making a real difference in our patients’ oral health journeys. We are committed to creating a supportive environment that values your dedication and enthusiasm.
Responsibilities
- Act as the primary point of contact for patients, providing exceptional customer service via phone, email, and in person
- Explain treatment options clearly, answer patient questions, and assist with financial arrangements and insurance processing
- Schedule appointments efficiently using patient management software and maintain accurate electronic health records (EHR)
- Verify insurance benefits, submit claims, and follow up on reimbursements to ensure smooth billing processes
- Maintain patient confidentiality in accordance with health regulation policies and HIPAA guidelines
- Collaborate with dental team members to coordinate treatment plans and ensure timely patient care delivery
- Manage administrative tasks such as typing reports, updating patient information, and supporting medical office operations
Requirements
- Proven experience in a medical or dental office environment with strong knowledge of healthcare procedures and policies
- Proficiency in Microsoft Office applications and experience with patient management software or Electronic Medical Records (EMR/EHR) systems
- Excellent customer service skills with the ability to communicate effectively over the phone and in person
- Knowledge of health insurance policies, billing procedures, and maintaining compliance with health regulation standards
- Strong understanding of medical terminology relevant to dental care and treatment planning
- Ability to handle sensitive information discreetly while maintaining patient confidentiality
- Office experience demonstrating organizational skills, attention to detail, and multitasking capabilities
- Prior dental office experience is preferred but not required; training will be provided for the right candidate
Join us to be part of a passionate team dedicated to improving patients’ smiles while advancing your career in a supportive, energetic environment. Your enthusiasm for helping others combined with your organizational expertise will make you an invaluable member of our healthcare family!
Pay: $25.00 - $32.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- Dental office: 1 year (Required)
Work Location: In person
