About us
Covina Hills Optometric Group is a woman-owned small business in Covina, CA 91724. We are challenging, fast-paced, customer-centric and our goal is to create memorable experiences for our patients while maintaining a team-oriented and positive work environment..
Our work environment includes:
- On-the-job training
- Lively atmosphere
Under guidance of the optometrist, the technician will perform activities including but not limited to:
- Computer experience and Microsoft suite knowledge (or something comparable) is a requirement.
- Answer phone calls, greeting patients and organized record retention is a requirement.
- Fax, email and/or process incoming and outgoing provider referrals, medical letters, and other medical correspondence in relation to patient-related needs directed by the applicable Optometrist.
- Schedule patient examinations and monitor patient flow throughout the office, properly communicating delays.
- Perform pre-examination tests on all patients before they see the optometrist, including the administration of diagnostic tests, auto-refraction, NCT, automated visual field screenings, Optical Coherence Tomography (OCT), topography, and visual acuity.
- Communicating with patients, doctor, and staff respectfully and efficiently.
- Educate patients on their medical/vision insurance coverage and benefits.
- Dispense contact lenses and train patients on proper contact lens use and care.
- Obtain insurance authorizations and verification of benefit and maintain patient records.
- Process and submit medical claims/billing for a variety of vision and medical insurances.
- Perform financial transactions and accurately post charges for exam fees, co-pays, and products sold.
- Learn and understand ocular terminology and diseases.
- Keep office documentation organized and ensure equipment and office is properly maintained.
- Other medical-office related tasks.
Qualifications:
- Kind, friendly, professional and have outstanding verbal and written communication skills to provide high quality customer service/ patient care.
- Dependable, punctual, hard-working, and organized to support a busy patient schedule.
- Strong multi-tasking and time management skills.
- Strong organizational skills and attention to detail.
- Strong problem-solving skills.
- Ability to do basic math.
- Team player with good interpersonal and listening skills.
- Goal oriented with a passion for self-improvement and continuing education on optometric tasks, equipment, and procedures.
Supplemental Pay:
- Base Rate with Potential Overtime
Schedule:
COVID-19 considerations:
We follow CDC guidelines.
Education:
- Associate Degree or Higher
- Bilingual (Spanish preferred, Chinese a plus)
Experience:
- Experience preferred, but not required. I am willing to train the right candidate
- Previous experience as an Optometric Technician is preferred, but not required
- Previous experience with electronic medical records preferred, but not required
- 1+ years’ experience in optical/optometry/medical industry preferred, but not required'
'Work Remotely
Job Type: Part-time
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Application Question(s):
- What days are you unavailable for work?
- [REQUIRED] Why did you apply for the position?
- Do you have moderate experience with Microsoft Suite applications? Word, Excel, Outlook
Work Location: In person
