This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury’s Tigard office. This position will work in the office two days per week, with additional days in the office as needed for business operational needs. During the initial training period, employees are expected to be in the office more frequently to support onboarding, learning, and collaboration.
$62,136-$93,972 annually.
This position is classified as an Information Systems Specialist 4. This position is a SEIU represented position.
Required Minimum Qualifications
An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field;
AND one (1) year of information systems experience in service desk analyst work.
Customer Service Service Desk Level 1 & 2. User error, triage of software, password resets, repetitive functions, follows procedures
Relevant experience with Windows OS, Microsoft System Center Configuration Manager, Internet Browsers, Microsoft Office Suit, Microsoft Active Directory. (3/5 listed)
Teamwork – Acts in a professional, respectful, and courteous manner, recognizes the worth of others, and places the good of the team ahead of personal objectives.
Critical Thinking – Identifies and weighs options, makes sound decisions after reviewing all relevant information, plans for potential problems, takes calculated risks, and recognizes impact of solutions.
Time Management – Prioritizes and manages time effectively across various competing tasks, demonstrating focus and adaptability, arriving on time for meetings, and meeting deadlines.
You are required to upload your resume and a cover letter describing how you meet the desired attributes listed above.
Please make sure the attributes and qualifications you possess are clearly demonstrated in your application materials. Following these instructions and providing this information will be used to determine which candidates will be selected to move forward in the process.
We will accept applications through the job announcement closing date, however, we may close this recruitment early, if we receive a well-qualified applicant pool. If interested, please apply early.
Prospective employees are subject to an extensive background check that may include, but not be limited to, validation of all application materials, prior employment, and professional references, driving records and fingerprint-based state and federal criminal and civil records. Adverse background data may be grounds for immediate disqualification.
