Front Desk Customer Service Representative
Providence, RI
$22.07/hour
6-Month Temporary Assignment
Full-Time | Onsite
Premier Staffing Source, Inc. is seeking a friendly, professional, and customer-focused Front Desk Customer Service Representative to support the Rhode Island Department of Children, Youth & Families (DCYF) in Providence, Rhode Island.
This position serves as the first point of contact for visitors, clients, and staff, providing exceptional customer service in a busy office environment. The ideal candidate is organized, dependable, and able to work both independently and as part of a collaborative team.
Bilingual candidates are strongly encouraged to apply.
Key Responsibilities
- Answer and direct incoming telephone calls
- Greet and assist clients, visitors, and staff in a professional and courteous manner
- Provide front desk reception and customer service support
- Assist caseworkers and office staff with clerical and administrative tasks
- Maintain accurate records and documentation
- Route inquiries to the appropriate department or personnel
- Perform filing, data entry, copying, scanning, and other general office duties
- Support daily front office operations and perform additional duties as assigned
Required Qualifications
- Previous customer service experience required
- Excellent interpersonal and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficiency with Microsoft Office and standard office equipment
- Professional demeanor with the ability to interact effectively with diverse populations
Preferred Qualifications
- Bilingual (English/Spanish or other languages)
- Previous receptionist, front desk, or administrative support experience
- Experience working in a government, healthcare, human services, or public-sector environment
Benefits
- Health, Dental & Vision Insurance (eligibility after 60 days)
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Plan
- Competitive Pay
About Premier Staffing Source, Inc.
Premier Staffing Source, Inc. is a nationally recognized staffing firm providing administrative, legal, technical, and professional talent to government and private-sector clients nationwide. We are committed to connecting qualified professionals with meaningful opportunities that promote growth and long-term success.
Premier Staffing Source, Inc. is an Equal Opportunity Employer (EOE) and encourages applicants from diverse backgrounds to apply.
Apply Today
Submit your resume for immediate consideration.
Pay: $22.07 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
