Earthpack is seeking a highly detailed Sales Support Representative. The ideal candidate will have at least 2-3 years of sales support/customer service experience working within a small office environment, a college degree, and is highly capable of multi-tasking with excellent follow-up skills. Knowledge in Quickbooks, Netsuite & Excel a plus. Print/packaging experience is preferred but not required.
Specific Duties:
Support the Sales Team with the following duties:
- Prepare estimate worksheets and vendor comparisons
- Process quotes, order forms, purchase orders, and invoices
- Enter orders in CRM & make updates as needed
- Follow up with vendors and customers for jobs/quotes in progress
- Review vendor confirmations and check for discrepancies
- Assist with Month End Reports
- Pull & ship samples to leads/customers
- Request freight quotes as needed
- Review customer lists for upcoming bag bans
- Download & process online orders (daily)
- Maintain stock & housed inventory sheets
- Review & sort freight backup to ensure all orders have been taken out of inventory
- Stock replenishment orders
- Customer Month End Reconciliation
- Maintain storage log & schedule pickups as needed
Qualifications:
- Exceptional organization, time management & communication skills
- Superior interpersonal skills
- Flexibility & ability to manage changes in priorities and schedules
- Professional demeanor
- A keen attention to detail
- Ability to get things done and consistently meet deadlines
- Software requirements: Microsoft Office - Word, Excel, Outlook, CRM and QuickBooks & Netsuite
- Printing/Packaging industry experience a plus
Benefits include: Medical/Dental/Vision insurance, Vacation/Holiday/Sick/Personal hours, Birthday off, Company Matching 401(K), Profit Sharing, and a Green Car Allowance program.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Ability to Commute:
- Irvine, CA 92606 (Required)
Ability to Relocate:
- Irvine, CA 92606: Relocate before starting work (Preferred)
Work Location: In person
