- Part and replacement selection based on product information and customer purchase history.
- Challenged daily to expand technical knowledge.
- Responsible for quoting customers in a timely manner which includes, product selection, lead-time, and pricing.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the JHC product manufactures
- Attend and participate in required trainings
- Participate in the after hour and weekend ‘On-Call’ rotation
- Work with the OM team to manage an accurate backlog and shipped not invoiced report
- Be a team player, and work well as group
- Always build and cultivate solid relationships
- This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
- Regular and predictable attendance is essential for this position.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected].
Required
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2 year(s): Minimum 2 years of sales or customer service experience
Required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
