Benefits:
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Medical: Blue Cross Blue Shields of Michigan
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Dental: Delta Dental
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Vision: VSP
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Life: The Standard
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Voluntary Life: The Standard
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Short Term Disability: The Standard
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Long Term Disability: The Standard
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Hospital: The Standard
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Critical Illness: The Standard
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Accident: The Standard
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401K - After 3 months of employment, with employer match
Key Responsibilities
Strategic Leadership:
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Provide comprehensive oversight of the Facilities Maintenance
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Engineering and Environmental Cleaning departments, ensuring effective management of hourly solutions staff and adherence to established standards.
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Plan, coordinate, and monitor all aspects of assigned departments specific to the contract Scope of Work, seeking continuous improvement within the Environment of Care.
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Where assigned, oversee the Security + Protection Services Department in alignment with the contract Scope of Work.
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Partner with the Client organization’s Environment of Care Committee and associated committees, collaborating with leadership responsible for Infection Control and Emergency Management.
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Serve as liaison with assigned Third-Party Providers and recommend opportunities for improvement across assigned operations. Operational Management:
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Monitor and report on assigned operational performance indicators, including metrics defined by the Client organization or within the contract Scope of Work.
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Manage the corrective/demand and preventative/scheduled maintenance programs, and the predictive/reliability centered maintenance program as required by the contract.
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Manage the laundry and linen program and the hazardous materials and waste program as required by the contract.
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Oversee landscaping services where applicable to the assigned site/location.
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Ensure schedules align with the contract Scope of Work and maintain organized records per contract requirements.
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Monitor workflow and quality to ensure timely completion of workload; maintain adequate inventories and approve requisitions for equipment, chemicals, and supplies as authorized.
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Prepare and manage assigned departmental budgets, including hourly labor and departmental supplies budgets as assigned.
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Utilize the Company-provided programs to manage and complete operational assignments and projects as required.
Compliance and Safety:
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Monitor adherence to the safety program; support and enforce OSHA compliance, staff injury prevention, and workplace safety incident response.
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Perform safety audits and department-specific audits as required to maintain operational excellence.
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Manage requirements related to The Joint Commission and/or other assigned accreditation agencies.
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Perform risk assessments tied to facility infrastructure and safety systems.
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Partner with assigned resources to support energy efficiency, water conservation, and other sustainability efforts as defined by the contract Scope of Work.
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[If assigned] Serve as the Safety Official and/or Life Safety Code Compliance designee.
Team Leadership:
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Monitor work performance and prepare/review performance evaluations for assigned staff.
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Orient new Site Solution Team Members, including performance of on-the-job training.
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Resolve complaints and discipline employees as required within the reporting structure.
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Assign and monitor education and training of assigned employees.
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Provide mentorship to other assigned Site Solution Leadership.
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Create a transparent work environment that develops redundancies to support operations sustainment and continuous improvement.
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Inform Site Solution Team Members of salient features and requirements, answering questions or directing them to appropriate resources. Additional Responsibilities:
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Serve on facility committees as required by the Client organization.
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Maintain all Company-delivered competencies required for the role throughout employment.
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Perform other duties aligned with this role as directed by Corporate Solutions Leadership.
Qualifications
Position qualifications include the following:
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High School Diploma or Equivalent
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At least three (3) years of experience demonstrated within the healthcare Environment of Care or other type of mission critical facility/facilities.
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Working experience with healthcare regulatory compliance agencies or other authorities having jurisdiction.
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Thorough knowledge of maintenance programs and/or environmental services programs.
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Knowledge of and ability to work within a computer-aided facility management system or similar platform.
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Strong written and oral communication skills, with the ability to maintain documentation supporting survey readiness.
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Demonstrated initiative, responsibility, flexibility, and leadership, with proven change management capability in a dynamic environment.
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Proficiency in Microsoft 365 including Word, Excel, PowerPoint, and Teams.
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