Organization Description
For over fifty years, Christian County Health Department has served the county’s residents by promoting healthy behaviors, increasing understanding of health issues and improving the quality of the environment. Every day our employees continue to carry out our mission to serve through assessment, planning, and assurance activities provided in a caring, confidential, and cost-effective atmosphere.
Position Description:
We currently have an opening for a WIC Health Professional Assistant . This position performs clerical duties to support the administration of the WIC program, and assists in collecting and entering data needed for the certification process in SpiritWeb. This is a safety and/or security sensitive position. This is a safety and/or security sensitive position.
Essential duties will include:
- Prescreens applicants and obtains certification data such as demographics and income. Reviews and documents eligibility requirements for proof of income, residency and/or identity and enters them in SpiritWeb. Updates data and enters notes when appropriate. Refer to policy 8.1.030.
- Retrieves Department Common Number (DCN) for individual applicant.
- Refers participants to social and community service programs.
- Explains to the participant the importance of the WIC folder, keeping their scheduled appointments, and their rights and responsibilities which includes but is not limited to avoiding dual participation and fraud.
- Issues food instruments and food benefits.
- Explains the program and how to use the food instruments with policy 8.1.080.
- Schedules appointments.
- Prepares information for in-state and out-of-state transfer requests.
- Assists in the promotion and support of breastfeeding as the preferred method of feeding.
- Follows-up on no-show participants and reschedules appointments.
- Participates in outreach activities.
- Organizes files.
- Manages clinic flow and caseload.
- Completes one-on-one food instrument reconciliation, as needed by the WIC Coordinator.
- Retains and destroys records, as requested by the WIC Coordinator.
- Participates in continuing education activities.
- Appropriately records program management, client service and breastfeeding promotion hours on timesheet according to policy.
- Reviews all policies and policy updates.
Certifier Responsibilities:
- Assists in obtaining certification data such as; demographics, height/length, and weight measurements, hemoglobin/hematocrit values, and other necessary medical and/or health information to certify WIC participants.
- Assists in the promotion of breastfeeding as the preferred method of feeding.
- Informs participants of their qualifying risk factors for program eligibility and participant's rights and obligations.
- Prescribes the standard WIC food package and standard contract formulas in accordance with the Food and Formula Reference Guide and policies 2.3.040, 2.3.050, and 2.3.030.
- Performs the change of category or certification procedure on a breastfeeding woman who is changing to a non-breastfeeding category; after the CPA has counseled the WIC participant on nutritional needs and determined appropriate food package.
- Issues food instruments in accordance with State policy.
o Instruct participants on food instrument issuance/redemption procedures.
- Participates in community outreach efforts as assigned by the WIC program.
- Refers participants to appropriate social, health and/or nutrition services.
- Informs participants about the benefits and services of the WIC program.
- Participates in staff in-services and/or training sessions related to WIC policies/procedurals changes.
- Adheres to policy 8.1.030 to ensure program integrity.
- Provides support to breastfeeding mothers.
- Ability to work in a constant state of alertness and safe manner.
- Performs other duties as assigned.
Position Skills and Requirements
- Demonstrate rapport building skills by establishing and maintaining effective working relations with WIC participants, WIC team members and other health and social services personnel.
- Ability to work well with people of diverse socioeconomic/cultural backgrounds.
- Skilled in obtaining accurate anthropometric measurements (anemia screening).
- Knowledge of Microsoft Office Suite including Outlook, Word, Excel and PowerPoint.
- Ability to participate in continuing education activities appropriate to position.
- Ability to type and use general office equipment.
- Ability to operate a multi-line telephone system.
- Ability to read, comprehend, and carry out instructions.
- Ability to interact and correspond professionally and accurately to inquiries and mothers.
- Ability to effectively present information to clients and coworkers.
- High attention to detail, strong organizational skills, and excellent time management skills.
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
- High school diploma or equivalent is required.
- Successful completion of state required training is required within the time designated by state agency.
- Six months experience as a WIC Health Professional Assistant (HPA) is preferred.
- Two years' experience in a community health nutrition program is preferred.
- Must possess a valid driver's license and have a good driving record.
Job Type: Full-time
Pay: $15.40 - $15.49 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
Experience:
- Community Health: 1 year (Preferred)
Work Location: In person
