STATEMENT OF PURPOSE:
Assures accuracy and confidentiality of patients EHR by electronically filing documents in a timely manner and maintaining patients records per departmental policy.
ESSENTIAL FUNCTIONS:
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Maintains patient confidence and protects clinic operations by assuring all information is kept confidential
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Releases information based on department protocol and follows and complies with all legal requirements
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Ensures availability of health information by routing to providers and support staff in a timely manner
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Access patients EHR for reports as required or requested
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Electronically indexes completed reports in patients EHR
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Access the patients EHR to answer any questions or concerns
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Access the patients EHR, attaches prescription requests and directs to the appropriate staff
- Assures compliance with all HIPPA requirements
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Possess professional interpersonal customer service skills
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Answers incoming telephone calls and messages in a timely and professional manner
KNOWLEDGE, SKILLS, AND ABILITIES:
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Ability to handle multiple tasks and work under pressure
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Excellent electronic filing abilities
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Customer service skills
EDUCATION AND EXPERIENCE:
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High School diploma or equivalency
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Bilingual preferred
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Computer literate
