Job Type: Full-Time
Compensation: Non-Exempt / $19 Hourly
Schedule: Monday - Friday, 5:30am – 1:30pm (Off Saturday & Sunday)
Employer-paid benefits after 60-days!
Wells Branch MUD Is Hiring!
We’re looking for a dependable, trustworthy, energetic, and customer-focused individual to provide exceptional service to our residents and guests as a Recreation & Community Specialist.
What You’ll Do
As a Recreation & Community Specialist, you’ll be the welcoming face of the Wells Branch Recreation Center and the District, assisting Wells Branch residents and recreation guests in person, by phone, and via email with:
- Welcome guests, answer phones, and oversee front desk operations
- Help with program registrations, memberships, and facility reservations
- Support water utility accounts, payments, and service inquiries
- Assist with trash/recycling inquiries and coordination
- Handle payments, maintain accurate records, and support daily operations
- Maintain advertising calendars (marquees, signage, etc.)
- Help with events, signage, light facility upkeep, and general support
- Respond to questions and concerns with professionalism
- Provide basic first aid when needed (training provided)
What We’re Looking For
- High school diploma or GED required
- 2-3 years of customer service and/or help desk experience required
- Excellent communication and computer skills
- Strong organizational and problem-solving skills
- Dependable, detail-oriented, and team-focused
- Must pass a background check
- Ability to read, write, and communicate effectively in English
Preferred: Experience with recreation software (ActiveNet, RecTrac, etc.) and CPR/First Aid/AED certification (training provided)
The Details
- Active, customer-facing role in a recreation facility
- Mix of indoor and occasional outdoor work
- Ability to remain calm and effective in a busy environment
- Some lifting (up to 25-50 lbs.) and movement throughout the day
- Overtime may be required based on departmental needs, and occasional evenings, weekends, and holidays for special events.
Wells Branch MUD is an Equal Opportunity Employer and Drug-Free Workplace
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- How many years' experience with utility accounts?
- How many years of front desk, customer facing experience?
Experience:
- Customer service: 2 years (Required)
Work Location: In person
