Manager in Training
SBM’s Manager-in-Training (MIT) is a rigorous 9-week program built to develop emerging leaders through on-the-job training and structured professional development.
What You’ll Gain:
Structured virtual learning and in-person mentorship to accelerate leadership growth
On-site operations training across SBM’s core business operations
Direct mentorship with site leadership, safety, and client operations
Core Skills Developed:
Team development and performance management
Client engagement and relationship management
Safety program management
Graduates leave with a strong operational foundation, enhanced leadership abilities, and the confidence to drive performance across SBM sites.
Qualifications
Candidates must be able to relocate for the role.
Bilingual in English & Spanish is a plus
Bachelor's Degree preferred
Job Overview
The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Assist with developing work schedules to ensure adequate service
Prepare schedules for service personnel, assigns personnel to routes
Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
Assist with inventory supplies and equipment
Investigate and promote improved equipment and methods
Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
Assist with implementation and execution of policies and goals
Inspect plant and evaluate use of space and facilities
Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
Maintain a safe work environment for self and employees
Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
Act as liaison between company, customers, clients, employees, and subcontractors
Review correspondence concerning contractors and responds as appropriate
Establish and maintain contact with contractors to ensure the smooth working of the contract process
Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
Assist with human resource concerns and issues
Some travel may be required for this position
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Certificates, Licenses, Registrations
CPR/AED/First Aid certification a plus
Bilingual a plus
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents.
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
The anticipated annual base pay range for this position is $60,000-$80,168.40 .
The final compensation offered will be determined by several factors, including geographic location, relevant experience, education, qualifications, internal pay equity, and current market conditions.
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
