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Customer Service and Logistics Specialist - Troy (MI)
About us
We are a globally recognized, privately held company at the forefront of industrial automation. Our advanced machine vision systems and sensor solutions help customers reduce costs, improve efficiency, and ensure consistent product quality.
We proudly serve a wide range of industries—including automotive, robotics, and food and beverage—delivering innovative technologies that support the future of factory automation.
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Location: Troy, MI
Experience Level: 3+ years
Focus Areas : Inside Sales | Customer Service | Logistics
Salary range: $65,000 – $85,000 per year
Key Responsibilities:
We are seeking a Logistics & Customer Service Specialist to take care of our inside sales activities and logistics. This is a hands-on, cross-functional role where you will play a key part in keeping our day-to-day business running smoothly. Your tasks are mainly the following:
Serve as the primary point of contact for customer inquiries
Process customer orders and manage customer communication
Enter and maintain customer orders in the ERP system
Coordinate imports and support customs clearance activities
Monitor inventory levels and maintain accurate ERP master data
It would be a plus if you can occasionally support our Business Operations & Accounting Specialist with:
Monitoring expenses and supporting bookkeeping activities
Assisting with accounts payable and accounts receivable transactions
Supporting accounts receivable management, including outstanding balance monitoring and dunning activities
What you bring:
Education
A commercial qualification or degree in business, logistics or a related field.
Experience
3+ years of experience in customer service, order processing, logistics coordination or sales support
Experience in a B2B, product-based or hardware environment strongly preferred
Skills
Confidence working with ERP systems and digital business processes.
A structured and reliable approach with strong attention to detail.
The ability to stay organized and keep track of multiple tasks simultaneously.
Strong communication skills and a service-oriented mindset.
A proactive personality who enjoys taking ownership and working across different areas of the business.
Experience with international logistics, customs procedures or import/export operations would be an advantage.
Knowledge of bookkeeping or accounting processes would be a welcome addition, but is not required.
What we offer:
A diverse role with responsibility and autonomy
A supportive and friendly team environment
Flexible working conditions in a brand new office
International exchange
401(k) plan
Employer contribution to health, dental, and vision insurance
Ready to apply?
Join a collaborative, hands-on team where your contributions make a real impact on operational success and customer satisfaction.
If you’re excited about this opportunity, we’d love to hear from you - apply today and become part of the SensoPart team!
Tätigkeitsbereich
Vertrieb und Handel
Karrierestufe
mit Berufserfahrung
Arbeitszeit
Vollzeit
Standort
3310 W Big Beaver Rd, Ste. 104, 48084 Troy, USA
Arbeitsverhältnis
Festanstellung
Über uns
Wir sind ein junges, innovatives Familienunternehmen und entwickeln, produzieren und vertreiben weltweit mit mehr als 300 Mitarbeitern Sensoren und High-Tech Kameras für die industrielle Automatisierung. Unsere innovativen Produkte genießen einen hervorragenden Ruf und sind weltweit im Einsatz.
About us
We are a young, innovative family business and develop, produce and distribute sensors and high-tech cameras for industrial automation with more than 300 employees all over the globe. Our innovative products enjoy an excellent reputation and are used worldwide.
Kontaktperson
Annie Moritz :
0049 766594769826
E-Mail anzeigen
