Build relationships with residents, vendors, prospects and industry professionals to positively promote community/communities.
· Maintain the community, resident, vendor and organizational system (both electronic and physical) in a timely, accurate and confidential manner at all times.
· Create, manage and deposit daily rent collection of all community income (site rent, rentals, late fees, etc.).
· Pursue delinquent rents and perform evictions within state and landlord laws and attend court proceedings, as required.
· Prepare, analyze and submit all daily, weekly and monthly reports, as directed.· Respond to resident/vendor comments and inquiries in a timely manner.
· Organize and participate in community events.
· Manage and assign tasks to onsite team members through the use of work orders.
· Administer team member discipline/coaching forms with proper documentation, when needed.
· Communicate new assignments and policy changes to all team members immediately (including recommendation of position changes and promotions).
· Inspect community and surrounding areas daily to ensure a clean, attractive and safe fashion at all times.
· Identify and report any unusual activity to proper legal authorities and Direct Supervisor, when needed.
· Issue rule reminders, notices and violations to residents.
· Maintain general knowledge of nearby housing, housing availability and options.
· Perform market studies, as directed.
· Maintain and pursue prospects. “Prospects (leads)” include but are not limited to people interested in purchasing a community owned home, a FSBO home, a brokered home or a privately owned home.
· Facilitate home sales (tours, lead generation, market outreach, etc.).
· Coordinate the advertising, promotions and presentations of homes, as directed.
· Compile, process and submit lead applications, as directed.
· Process, approve and forward invoices in a timely manner.
· Maintain and accurately record petty cash (projects, expenses, receipts, etc).
· Assist in community level budget preparation, as directed.
· Manage accidents, emergency situations, and immediate community needs. Report to Direct Supervisor immediately and prepare proper documentation. At times, this will require Community Manager’s availability outside of normal work hours.
· Manage the process and participate in refurbishing of community owned homes.
· Represent parent company, its individual properties, employees and residents in a professional, pleasant and productive manner at all times.
· Demonstrate leadership, high level communication skills and professionalism (including appearance) at all times.
· Be an ambassador of company policies and procedures.
· Recognize and recommend areas for improvement to promote pride in community operations and appearance.
· Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
· Perform other duties as assigned and requested.
Qualifications·
A minimum of 2-3 years of supervisory experience and/or property management experience.
· High school diploma or GED.· Excellent customer service skills.
· Excellent communication, problem-solving and organizational skills.
· Detail oriented with strong time management, leadership and follow-through skills.
· Ability to multitask and be a team player in a fast-paced environment.
· Ability to lift up to 25 pounds.
· General computer & internet knowledge.· Proficiency in Microsoft Office (Excel, Word, Outlook).
Pay: $18.00 - $25.00 per hour
Work Location: In person
