We are currently seeking a Dental Receptionist with 2+ years of experience. The ideal candidate will possess knowledge of obtaining breakdowns of benefits, contacting insurance companies to inquire about covered procedures and fee schedules, processing pre-authorizations, as well as entering and calculating downgrades and frequencies.
Job Summary
The receptionist plays a vital role in ensuring the smooth processing of checking in. This position requires a detail-oriented individual with a strong understanding of dental terminology, as well as experience with insurance verification processes.
Duties
- Checking in patients
- Handeling heavy call volume
- Communicate effectively with patients regarding their insurance inquiries and billing questions.
- Utilize Dentrix Ascend software for managing patient records
- Stay updated on changes in insurance policies, procedures, and regulations.
Requirements
-Bilingual: Fluent in English & Spanish (heavy call volume)
- Strong knowledge of dental terminology is essential.
- Previous experience in pediatrics is desirable but not mandatory.
- Ability to work collaboratively within a team environment while maintaining a high level of professionalism.
- Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare providers.
This role is ideal for individuals who are organized, detail-oriented, and passionate about providing excellent support in the healthcare industry.
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
