Customer Service Representative
Location: Edina, MN
Pay: $25–$29/hour
Schedule: M–F, 8:00/8:30 AM – 5:00
About the Role
We’re looking for a friendly and solutions‑oriented Customer Service Representative to join a financial services team. In this role, you’ll help customers with account questions, resolve issues, and work with internal teams to keep things running smoothly.
What You’ll Do
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Answer customer calls and emails in a timely, professional way
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Help with common requests like billing questions, payments, account updates, and documentation
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Troubleshoot issues (payments, account discrepancies, etc.) and escalate when needed
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Work closely with other departments (collections, asset teams, etc.)
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Keep accurate notes and meet service goal
What They’re Looking For
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1–3 years of customer service experience (financial services a plus)
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Strong communication and problem‑solving skills
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Organized and able to handle a fast‑paced environment
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Comfortable working with numbers and detail
Why It’s a Good Fit
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Team-oriented environment
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Steady schedule with optional overtime
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Great opportunity to grow within financial services
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