Job Title – Position Description: Technician Support
Reports to: Manager Site
MISSION
The Support Technician is responsible for providing basic direct and indirect patient care under medical team and providing an exceptional patient experience.
OUTCOMES
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Supports the nursing staff with a sense of urgency by maintaining a clean, sterile, and efficient workspace in all areas of the Ambulatory Surgery Center (ASC).
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Communicate with respect, kindness, and politeness to a diverse group of people to provide an exceptional patient experience.
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Willing to learn and adopt new responsibilities, including direct patient care, based on shifting demands of the medical team.
COMPETENCIES
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Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
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Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
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Situational Adaptability: Adapting demeanor and approach in real time to match the shifting demands of different situations.
Cultural Competencies:
Advanced Values:
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People
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Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
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Heart
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Patient Focus: Building strong patient relationships and delivering patient centric solutions
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Service
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Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
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Excellence
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Cultivates Innovation: Creating new and better ways for the organization to be successful
Behaviors:
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Being Resilient:
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Rebounding from setback and adversity when facing difficult situations
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Self-Development:
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Actively seeking new ways to grow and be challenged using both formal and informal development challenges
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Optimizes Work Processes:
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Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
QUALIFICATIONS
Basic Qualifications:
Education:
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High School Diploma or GED
Previous, Job Relevant Work Experience:
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6 months of direct patient care experience
Credentials/Licensures:
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Current BLS Certification
