Job Overview
We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. This vital role involves managing front desk operations, facilitating patient interactions, and ensuring seamless administrative support within a busy medical or dental practice. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a comprehensive understanding of medical office procedures. This position offers an opportunity to contribute to quality patient care while maintaining efficient clinic operations.
Responsibilities
- This role ensures patients gain access to care by managing registration, insurance verification, and payment responsibilities.
- This role requires strong communication, computer, and customer service skills to support hospital operations efficiently while maintaining compliance with HIPAA and medical standards.
- Patient Registration/ Admitting: Complete registration and pre‑registration for outpatient and inpatient accounts, ensuring accurate data entry.
- Insurance Verification: Calculate and secure patient liabilities including copayments, coinsurance, and deductibles.
- Communication: Interact effectively with patients, guarantors, insurance companies, physicians, and staff.
- Interact effectively with patients, guarantors, insurance companies, physicians, and staff.
- Compliance: Maintain strict adherence to HIPAA laws and hospital policies.
- Technical Skills: Use Word, Excel, and multiple computer systems efficiently; maintain accurate records.
- Customer Service: Provide hospitable, professional service in a fast‑paced environment, including phone support and off‑site assistance.
MUST HAVE:
- Experience: 2+ years of Patient Registration / Admitting experience.
- Typing Speed: Minimum 45+ WPM with high accuracy.
- Solid experience in Medical Billing and Insurance Verification/ Authorization.
- Should have Valid Driver’s License and the ability to travel to off-site locations (required for Outpatient/Financial Counseling roles).
- Languages: Bilingual fluency in Spanish or Chinese (Mandarin) is highly preferred.
Shift Timing: 5AM-10AM
Weekly schedule: M-F
CH1
Pay: $19.00 - $21.00 per hour
Experience:
- Patient Registration / Admitting : 2 years (Required)
Work Location: In person
