Dan Deery CDJR is looking for an enthusiastic, goal-driven individual to join our Business Development Center (BDC). This is an important sales position that directly contributes to dealership revenue and overall sales performance—just like our showroom sales representatives.
We are looking for someone who is confident, organized, motivated, and comfortable communicating with customers by phone and email. A professional appearance and a courteous, yet persuasive, communication style are essential. Automotive experience is a plus, but extensive vehicle knowledge is not required. We can teach you the product; we're looking for someone with the drive and communication skills to succeed.
Responsibilities
- Contact customers and internet leads by phone and email to assist them with their vehicle purchase.
- Build rapport with customers and identify their needs and interests.
- Persuasively and professionally encourage customers to schedule an appointment.
- Schedule appointments for customers to visit the dealership and explore their vehicle options.
- Connect customers with the appropriate sales representative and help create a seamless transition.
- Follow up consistently with leads and customers regarding vehicle availability, appointments, and next steps.
- Maintain accurate customer information and follow-up activity.
- Provide exceptional customer service throughout every interaction.
- Represent Dan Deery CDJR in a professional, positive, and enthusiastic manner.
- Work as part of a team to help achieve dealership sales goals and objectives.
What We're Looking For
- A positive attitude and strong work ethic.
- Goal-driven and motivated to achieve results.
- Excellent verbal and interpersonal communication skills.
- A confident, professional, and persuasive phone manner.
- Strong organizational and time-management skills.
- Advanced computer skills and the ability to learn and navigate CRM systems.
- Ability to manage multiple leads and follow-ups while maintaining attention to detail.
- Sales, call center, or customer service experience is a plus, but not required.
- Flexibility to work evenings and/or weekends as needed.
This position has a direct impact on the dealership's sales goals, so motivation, consistency, accountability, and teamwork are a must. If you enjoy talking with people, are driven to succeed, and want an opportunity where your effort directly impacts your earning potential, we'd like to hear from you.
Job Type: Full-time
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Retirement plan
Work Location: In person
