Join a Growing, High-Energy Dental Practice in Houston! Are you excited to tackle challenges, thrive in a positive environment, and deliver exceptional client care? If so, this is the place for you! Our growing practice in Houston is seeking a dedicated and enthusiastic professional to join our team. We are focused on providing outstanding patient experiences and a supportive, energetic workplace.
About the Practice: This fast-paced and growing dental practice is known for its commitment to quality care, team collaboration, and a vibrant workplace culture. With a focus on delivering exceptional client experiences and fostering professional growth, the team is passionate about making a difference in patients' lives.
The Practice Success Director is a pivotal leadership role dedicated to driving operational excellence, patient-centered care, and sustainable growth within the practice. By seamlessly integrating leadership, strategy, and team alignment, this role ensures the practice delivers exceptional patient experiences while achieving its strategic goals.
The director embodies the core values of the practice, fostering transparent relationships and collaborative partnerships with internal teams and referring doctors. While the Practice Success Director works closely with the Practice Leader to engage clinicians, they directly lead the drivers of success (Treatment Consultants and Strategic Growth Partners) and the supporters of success (assistants, operational staff, and concierges), ensuring a unified, high-performing team. This collaborative approach respects the autonomy of clinicians while driving alignment across all practice roles.
Key responsibilitics include:
- Patient-Centered Leadership
Upholding a commitment to delivering excellence at every stage of the patient journey, from initial contact to comprehensive care.
Collaborating with the Visionary Leader to set and execute annual, quarterly, and daily goals focused on revenue, new patient growth, case acceptance, and referral engagement.
Hiring, training, and developing high-performing teams while fostering alignment across all roles to ensure seamless collaboration and operational efficiency.
- Performance Management
Conducting weekly, monthly, quarterly, and annual performance reviews, aligning team efforts with defined growth and outcome indicators to achieve and exceed practice objectives.
Managing daily schedules, templates, and workflows to maximize efficiency, clinical capacity, and patient satisfaction, while maintaining alignment with the practice's financial and strategic goals.
The Practice Success Director is also instrumental in maintaining strong relationships with referring doctors, ensuring the practice is seen as the go-to specialty partner. By collaborating with the Strategic Growth Partner and leadership team, they drive initiatives that strengthen the referral base and enhance the practice's reputation.
This role's compensation structure reflects its strategic importance, with a combination of a base salary, monthly rewards tied to key outcome indicators, and quarterly rewards based on growth indicators.
By balancing strategic vision with day-to-day operational oversight, the Practice Success Director ensures the practice remains patient-focused, team-driven, and growth-oriented, delivering sustainable success for all stakeholders.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Medical Specialty:
Schedule:
- Monday to Friday
- No weekends
Application Question(s):
- Have a Masters in Healthcare Administration?
Education:
Experience:
- administration: 3 years (Preferred)
Ability to Commute:
- Houston, TX 77019 (Required)
Work Location: In person
