APR Consulting, Inc. has been engaged to identify a Patient Services Representative
Location: Santa Rosa, CA 95403
Position: Patient Services Representative
Pay Rate: $25/hr
Duration: 8 weeks
Expected Shift: 40 hrs/week
Schedule: 7:00 a.m.–3:30 p.m.
11:00 a.m.–7:30 p.m.
Possible 9:00 a.m.–5:00 p.m. midshift
JOB SUMMARY
Requirements:
Experience with front-office administrative processes and patient registration
Experience with patient check-in and verification of demographic information
Customer service experience in a patient-facing or public-facing environment
Ability to verify documentation accurately and completely
Experience with electronic medical record systems or similar registration platforms
Ability to communicate clearly and professionally with patients
Ability to manage multiple administrative tasks in a fast-paced clinic setting
Proficiency in maintaining accurate and confidential patient information
Preferred Requirements:
Previous experience in an outpatient clinic or ambulatory care setting
Experience supporting flu, TB, vaccination, or seasonal health clinics
Familiarity with healthcare registration workflows
Experience with high-volume patient check-in
Summary / Duties:
The Patient Services Representative supports front-office operations in an outpatient flu and TB clinic. Responsibilities include greeting patients, completing registration and check-in, verifying demographic and required documentation, updating information in the electronic medical record system, and communicating clearly with patients regarding the registration process. The representative provides customer service while overseeing routine administrative workflows and ensuring records are accurate, complete, and handled confidentially. This role requires attention to detail, organization, and the ability to manage multiple patient interactions in a fast-paced clinic environment. The position works closely with clinical and administrative staff to support efficient patient flow and resolve missing or inconsistent registration information.
Our client is the one of the largest Healthcare Staffing Provider in the United States, to be assigned at one of their affiliated hospitals/healthcare facilities.
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!