Job Title: Manger of Information Technology (IT)
Location: Pali Mountain – San Bernardino Mountains, CA
Schedule: Full-Time, On-Site
Compensation: $60,000–$80,000 annually
About Pali Mountain:
Pali Mountain is a 250-acre residential facility nestled in the beautiful San Bernardino Mountains. With 850 beds, over 80,000 square feet of operational space, and a blend of hospitality, outdoor education, and camp programming, we are a dynamic and high-tech operation... in the woods. Our IT Director helps ensure everything from WiFi to radios to speakers works seamlessly.
Position Overview:
We're seeking a technically sharp, big-picture thinker who can also climb a ladder to realign a WiFi bridge when a windstorm shifts it. The Manager of IT at Pali Mountain manages a hybrid PC/Mac environment with roughly 100 endpoints, supports wired and wireless infrastructure (including a fiber installation project), and ensures all systems are up and running.
Core Responsibilities:
Network & Infrastructure
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Oversee and maintain network health across all systems (landline, microwave, SkyLink, and in-progress fiber).
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Lead inventory, configuration, and monitoring of:
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WiFi bridges (Unifi)
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VLANs & switch hierarchy (with STP loop protection)
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Access points
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Meraki and other managed devices
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Coordinate fiber project testing, termination, and transition with Operations.
Endpoint & Device Management
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Manage approx. 100 computers (PC and Mac) including onboarding, imaging, patching, and software health via tools like Ninja and TeamViewer.
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Oversee all iPads in cabins and administrative use, ensuring maps and data are up to date.
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Maintain radio systems: inventory (FileMaker), configuration (Motorola software), firmware updates, and QR-coded self-check in/out.
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Maintain loudspeaker/sound system functionality across campus.
Help Desk & Support
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Serve as the primary on-site help desk for staff hardware/software/internet troubleshooting.
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Coordinate with off-site IT support vendors for escalated issues.
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Ensure seamless integration of software across accounting (PC), operations, education, and hospitality (Mac-heavy environments).
Systems Oversight
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Ensure server performance and data backup redundancy.
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Work closely with Accounting to manage any finance-system-specific server needs or integrations.
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Lead monthly health checks on all tech systems (software, hardware, and connectivity).
Asset Management
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Maintain detailed inventory logs including purchase dates, depreciation values, and replacement timelines.
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Track switchgear, access points, radios, laptops, tablets, and other tech assets with labeling and digital logs.
Project Management
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Lead and document IT projects like network upgrades, large equipment rollouts, and summer changeovers.
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Collaborate cross-departmentally for seasonal planning and tech needs.
Preferred Qualifications:
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5+ years of IT experience, preferably in hospitality, camp, or education settings
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Strong networking skills (VLAN, STP, Unifi, Meraki)
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Comfortable managing both PC and Mac systems
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Familiarity with FileMaker, Motorola radio management software, and device monitoring tools
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Able to physically access remote buildings (including light hiking and ladder work)
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Hands-on troubleshooting skills with a calm and proactive demeanor
Compensation & Benefits:
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Salary: $60,000–$80,000 depending on experience
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Full benefits: Health, Dental, Vision,
