Job Summary: To supervise, plan, develop, and organize the training and orientation for all new nursing staff & students, as well as provide ongoing training for current staff. Act as Safety Officer and supervise employee health.
Essential Functions:
-
Provide classroom training and evaluation of all new nursing staff (MA, LPN, RN)
-
Epic navigation & essentials of rooming, including quality metric workflows
-
In-Basket functions & patient communication
-
Vaccine & Injection competency
-
Create and update classroom materials
-
Lead and supervise the efforts in maintaining staff’s initial and annual skills competencies.
-
Provide tutoring and evaluation of staff needing remediation as identified by Nursing Leadership.
-
Assist with design and implementation of all new Epic nursing workflows.
-
Assist with presentation of new workflows at department meetings.
-
Maintain current Epic workflows and update as needed.
-
Ensure staff members are kept up to date on vaccine administration schedules/techniques, etc.
-
Be an Alert IIS Super User.
-
Arrange and coordinate externships with potential students. Maintain relationships with associated school personnel.
-
Communicate & Coordinate with the National Institute for Medical Assistant Advancement (NIMAA) program as MA students are on-boarded and go through the program.
-
Facilitate NIMAA skills labs and externship experiences.
-
Work with Nursing Administration to develop and then hold yearly competency check off sessions
-
Attend and assist with leading Nursing Workflow groups.
-
Attend weekly Nursing Administration meetings.
-
Attend weekly Team Leader meetings and give a training update.
-
Act as Clinic Safety officer
-
Oversight of employee health (COVID screening, Hep B vaccines, TB testing, etc)
-
Review all OJI occurrences
-
Stay up-to-date on OSHA, OHA, and CDC guidelines for safety procedures
-
Annual staff OSHA training
-
Work with safety committee chair person to lead monthly safety meeting.
-
Lead Sharps safety committee
-
Review and maintain all Safety & employee health protocols
Required Knowledge, Skills, Abilities:
-
Possession of an unencumbered Oregon State Registered Nurse License.
- A graduate of an accredited nursing school.
-
Three years of nursing experience.
-
Current BLS provider card.
-
Knowledge of :
-
Nursing assessment, intervention, and treatment.
-
Examination, diagnostic, and treatment room procedures.
- Medications and their effects on patients.
-
Patient education principles to assist patients in caring for themselves.
-
Medical equipment and instruments to administer patient care in specific work area.
-
Principles and practices of employee mentoring, training and development.
-
Common safety hazards and precautions to establish a safe work environment.
-
Skill in:
-
Applying and modifying the principles, methods and technique of professional nursing to provide on-going patient care.
-
Preparing and maintaining records.
-
Developing and maintaining departmental quality assurance.
- Establishing and maintaining effective working relationships with patients, staff, and physicians. Possess good mediating and conflict resolution skills.
-
Ability to:
-
Assess, plan, implement, and evaluate patient care.
- Be assertive in a constructive and positive manner.
-
Supervise the members of a health care team.
-
React calmly and effectively in emergency situations while directing others.
-
Interpret, adapt, and apply Salem Clinic guidelines and protocols.
-
Communicate effectively both in written and oral form.
- Take initiative, be self-directed, and work independently.
-
Utilize computer programs necessary for patient care and supervisory duties, access patient related information off the internet, and the ability to type at least 40 words per minute. Must have a good understanding of the chosen electronic health record.
Required Customer Service Skills: Employees of the Salem Clinic are required to consistently implement the Clinic’s “Principles of Customer Service” (described below).
-
Smile – Provide a warm and friendly greeting in person or on the telephone.
-
Assist – Be alert and responsive to opportunities to help patients and staff.
-
Listen – Show interest, provide undivided attention, and use active body language.
-
Eye Contact – Always provide eye contact at initial greeting, and at other feasible times.
-
Mile Extra – Go the extra mile to meet other’s needs.
-
Communicate – Keep people informed, respond to messages in a timely manner, and ask questions.
-
Liaison – Initiate positive relationships with patients and staff members while meeting their needs.
-
Individualize – Treat each person as an individual and look at things from their perspective.
-
Notice Surroundings – Notice physical surroundings and what people need, take action if needed.
-
Impression – Make a positive impression during each interaction.
-
Choice – Choose to make the Salem Clinic a great place to work and to receive excellent care.
Required Teamwork Skills: Employees of the Salem Clinic are required to consistently implement the Clinic’s Essential Skills of Teamwork (described below).
-
Alert and responsive to assist fellow workers without being asked, puts needs of others before own.
-
Offers constructive feedback in a nonjudgmental, positive, and confidential manner.
-
Shows initiative and takes responsibility in dealing with interpersonal conflict resolution.
-
Flexible in response to unexpected changes in work volume, scheduling and staffing.
-
Takes responsibility for keeping informed.
-
Assumes supportive role in the absence of supervisor.
-
Recognizes, acknowledges and shows appreciation for the contributions of others.
-
Promotes a positive work environment.
Our mission at Salem Clinic is to improve the health of those we service in a spirit of compassion and respect.
